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2010 Belgium - Telecoms, IP Networks, Digital Media and Forecasts

Publication Overview

This annual report provides a comprehensive overview of trends and developments in Belgium’s telecommunications market. The report analyses trends and developments in telecommunications, mobile, Internet, broadband, digital TV and converging media including VoIP, VoD and IPTV developments.

 Subjects include:

  • Key statistics;
  • Market and industry overviews;
  • Industry and regulatory issues;
  • Major players (fixed, mobile and broadband);
  • Mobile voice and data markets;
  • Internet and broadband development;
  • Convergence (voice/data, fixed/wireless/mobile);
  • Telecom market forecasts for selective years to 2015 or 2020.

Researcher:- Henry Lancaster
Current publication date:- July 2010 (9th Edition)
Next publication date:- March 2011

Executive Summary

BuddeComm’s annual publication, Belgium - Telecoms, IP Networks, Digital Media and Forecasts, provides a comprehensive overview of the trends and developments in the telecommunications and digital media markets in Belgium.

Belgium’s medium-sized telecom market was stagnant during 2008 and 2009, with marginal revenue growth. This was partly the result of the continuing economic crisis which has affected customer spend, as also the stability of prices over the last years as competition between Belgacom and the cable operators has led to cheaper bundled product offerings. Nevertheless, investments in telecom networks - partly encouraged by government stimulus funds - grew by 4.5% in 2008 year-on-year, and similar growth is expected in 2010 as the main players concentrate on mobile network upgrades and the build-out of fibre infrastructure.

The country’s population is split between two language groups, Flemish and Walloon, which affects regulatory policies as well as the operations of telecom players. Its geographic position has also affected digital TV market development, given the influence of the neighbouring French and Dutch markets. Digital switchover was completed in the northern part of the country in 2008, since when the Flemish government has free digital frequencies for radio and TV broadcasting. Digital switchover the southern part of the country will take place in November 2011.

In Flanders, the broadband market is shared between Belgacom and Telenet, while in Wallonia and Brussels the once fragmented competition has been gradually consolidated. Belgium has not kept up with the top European performers in this market. Belgacom is continuing to roll out its FttC network (aiming to cover more than 70% of households), though the FttH build is marginal and only affects a small number of households. This may change rapidly in coming years as the regulator’s promotion of FttH – a cornerstone of the government’s Digital Action Plan 2010-2015 – comes to fruition. This will be manifested in legislative and administrative interventions regarding the rights of way for competitors to ducts and buildings, as well as measures to complement the fixed-line network with new licences for 3G mobile services in the sub-GHz band.

Belgium – key telecom parameters – 2009; 2011

Sector

2009

2011 (e)

Broadband:

Fixed broadband subscribers (million)

3.34

3.86

Fixed broadband penetration rate

30%

36%

Mobile broadband subscribers (million)

1.0

1.6

Subscribers to telecoms services:

Fixed-line telephony (million)

3.8

3.5

SIM cards in service (million)

12.7

13.0

SIM penetration (population)

119%

134%

(Source: BuddeComm)

 Market highlights

  • By the beginning of 2010 41% of retail broadband lines offered 10Mb/s or higher, and 52% offered speeds between 2Mb/s and 10Mb/s. Data speeds should increase rapidly during coming years as the nation’s fibre infrastructure expands, though the current emphasis on hybrid DSL/FttC networks will initially dampen potential until the regulator’s provisions for supporting FttH networks bear fruit. Prices remain comparatively high despite LLU and effective cross-platform competition.
  • IPTV penetration in Belgium is considerably higher than most other EU countries. Belgacom is one of the three largest IPTV operators in Europe, with its success partly due to its high spending on broadcast rights for football competitions.
  • Belgium’s market for bundled services is maturing, with some 9% of the population subscribing to double-play services but only about 2% to triple play services. This is mainly due to the limited number of providers (Belgacom and the cablecos alone). Only about 5% of the population buy bundled packs that include broadcasting services.
  • Two mobile network operators – Mobistar and Proximus – provide broadcast offerings. Mobistar’s launch of a multi-screen TV service using the TV, PC and mobile platforms shows the commitment of its parent company, France Telecom, which is already active with innovative TV products in a number of its markets.
  • The development of LTE upgrades from both Telenet and Mobistar during 2010 and 2011, with a focus on mobile data rather than voice, will strengthen their position in the crucial mobile data market, given that overall growth in mobile voice services revenue has been affected by price reductions resulting from increased competition and some regulatory measures.

For those needing high level strategic information and objective analysis on the telecommunications sector in Germany, this report is essential reading and gives further information on:

  • Developments in the digital broadcast market, IPTV and VoD;
  • Market liberalisation and regulatory issues;
  • The impact of the global economic crisis;
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Internet and broadband development and growth;
  • VoIP, IPTV, VoD, digital TV and DTTV;
  • Historical and current subscriber statistics;
  • Average Revenue per User (ARPU) statistics and forecasts.

 Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview of Belgium’s telecom market
  • 3. Regulatory Environment
    • 3.1 History
      • 3.1.1 EU regulatory framework
    • 3.2 Regulatory authority
      • 3.2.1 Belgian Institute for Posts and Telecommunications (BIPT)
    • 3.3 Telecom sector liberalisation in Belgium
      • 3.3.1 Privatisation of Belgacom
      • 3.3.2 Interconnect
      • 3.3.3 Access
      • 3.3.4 Number Portability (NP)
      • 3.3.5 Carrier PreSelection (CPS)
      • 3.3.6 Wholesale Line Rental (WLR)
  • 4. Fixed Network Market
    • 4.1 Overview of operators
      • 4.1.1 Fixed-line statistics
    • 4.2 Belgacom
    • 4.3 COLT Telecom NV
    • 4.4 Mobistar
    • 4.5 Scarlet (formerly KPN Belgium)
    • 4.6 Tele2 Belgium
    • 4.7 Telenet
    • 4.8 Versatel Telecom
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
    • 5.2 Next Generation Network (NGN)
    • 5.3 International infrastructure
  • 6. Broadband Market
    • 6.1 Overview
      • 6.1.1 Broadband statistics
      • 6.1.2 Market share
    • 6.2 Cable modems
      • 6.2.1 Telenet
      • 6.2.2 UPC Broadband
      • 6.2.3 Interkabel
    • 6.3 Asymmetrical Digital Subscriber Line (ADSL)
      • 6.3.1 Market overview and statistics
      • 6.3.2 Belgacom’s DSL services
      • 6.3.3 Versatel/Tele2 Belgium
      • 6.3.4 Mobistar
    • 6.4 Other DSL developments
      • 6.4.1 SDSL
      • 6.4.2 VDSL
      • 6.4.3 G.SHDSL
    • 6.5 Fibre-to-the-Home (FttH) networks
      • 6.5.1 Government support
      • 6.5.2 Regulating fibre
      • 6.5.3 Digital Metropolis Antwerp
      • 6.5.4 Belgacom
    • 6.6 Broadband Powerline (BPL)
    • 6.7 Wireless broadband
      • 6.7.1 Fixed Wireless Access (FWA)
      • 6.7.2 WLAN/WiFi
      • 6.7.3 WiMAX
    • 6.8 Mobile broadband
  • 7. Digital Media
    • 7.1 Key general trends
    • 7.2 Business models and bundled services
    • 7.3 Regulatory issues
    • 7.4 Digital TV (DTV)
      • 7.4.1 Broadband TV (IPTV)
      • 7.4.2 VoIP
      • 7.4.3 Video-on-Demand (VoD)
      • 7.4.4 Cable TV
      • 7.4.5 Satellite TV
      • 7.4.6 Digital Terrestrial TV (DTTV)
      • 7.4.7 Free-to-Air (FTA) TV
      • 7.4.8 Interactive TV (iDTV)
      • 7.4.9 Personal Video Recorders (PVRs)
  • 8. Mobile Communications
    • 8.1 Overview of Belgium’s mobile market
      • 8.1.1 Mobile statistics
      • 8.1.2 Operator market shares
    • 8.2 Regulatory issues
      • 8.2.1 Spectrum regulations and spectrum auctions
      • 8.2.2 Roaming
      • 8.2.3 Mobile termination rates (MTRs)
      • 8.2.4 Number portability (NP)
    • 8.3 Mobile technologies
      • 8.3.1 Digital
      • 8.3.2 Third Generation (3G) mobile
    • 8.4 Major mobile operators
      • 8.4.1 Proximus
      • 8.4.2 Mobistar
      • 8.4.3 BASE
      • 8.4.4 Mobile Virtual Network Operators (MVNOs)
    • 8.5 Mobile voice services
      • 8.5.1 Prepaid cards
    • 8.6 Mobile Messaging
      • 8.6.1 Short Message Service (SMS)
      • 8.6.2 SMS over fixed networks
      • 8.6.3 Multimedia Messaging Service (MMS)
    • 8.7 Mobile data services
      • 8.7.1 General Packet Radio Service (GPRS)
      • 8.7.2 Enhanced Data for GSM Evolution (EDGE)
      • 8.7.3 High-Speed Packet Access (HSPA)
      • 8.7.4 High-Speed Uplink Packet Access (HSUPA)
      • 8.7.5 Long-term evolution (LTE)
      • 8.7.6 i-mode
      • 8.7.7 BlackBerry
      • 8.7.8 iPhone
      • 8.7.9 Mobile TV
    • 8.8 Mobile applications
      • 8.8.1 Location-based services
  • 9. Forecasts
    • 9.1 Forecast – broadband subscribers – 2010 - 2012; 2020
      • 9.1.1 Scenario 1 – higher broadband subscriber growth
      • 9.1.2 Scenario 2 – lower broadband subscriber growth
    • 9.2 Forecast – UMTS subscribers – 2009 - 2012; 2015
    • 9.3 Forecast – mobile ARPU – 2009 - 2010; 2015
  • 10. Glossary of Abbreviations
  • Table 1 – Country statistics Belgium – 2009
  • Table 2 – Telecom revenue and investment statistics – 2007
  • Table 3 – Telephone network statistics – January 2010
  • Table 4 – Internet user statistics – 2009
  • Table 5 – Broadband statistics – 2009
  • Table 6 – Mobile statistics – 2009
  • Table 7 – National telecommunications authority
  • Table 8 – Telecom market investment by sector – 2006 - 2007
  • Table 9 – Telecom market revenue by sector – 2006 - 2007
  • Table 10 – Telecom market revenue by major operators – 2005 - 2010
  • Table 11 – Telecom investment proportion by major operators – 2005 - 2008
  • Table 12 – LLU, shared access price – connection, monthly rental – 2005 - 2008
  • Table 13 – Unbundled loops and access lines – 2005 - 2009
  • Table 14 – Wholesale access lines – 2008 - 2009
  • Table 15 – Unbundled loops and access lines (regulator data) – 2004 - 2008
  • Table 16 – Analogue access channels – PSTN, ISDN-2, ISDN-30 (historical) – 2000 - 2005
  • Table 17 – BRUO and BROBA monthly access fees – 2008
  • Table 18 – Fixed numbers ported (regulator data) – 2000 - 2005
  • Table 19 – Cumulative fixed number portings (EC data) – 2005 - 2008
  • Table 20 – Carrier preselect numbers and annual change – 2000 - 2005
  • Table 21 – Fixed-line telephony connections by type – 2004 - 2008
  • Table 22 – Fixed-line telephony revenue – 2002 - 2011
  • Table 23 – Fixed lines in service and teledensity – 1995; 1997; 1999 - 2011
  • Table 24 – Belgacom (CBU) access channels – 2007 - 2010
  • Table 25 – Belgacom residential traffic – 2007 - 2010
  • Table 26 – Belgacom financial data – 2003 - 2010
  • Table 27 – Belgacom revenue by sector – 2004 - 2010
  • Table 28 – Belgacom revenue by operating division – 2007 - 2010
  • Table 29 – Belgacom fixed-line services revenue by sector (CBU) – 2007 - 2010
  • Table 30 – Belgacom monthly ARPU by sector (CBU) – 2005 - 2010
  • Table 31 – Mobistar financial data – 2005 - 2010
  • Table 32 – Mobistar financial data by sector – 2007 - 2010
  • Table 33 – Telenet revenue by sector – 2003 - 2010
  • Table 34 – Telenet subscribers by sector – 2006 - 2010
  • Table 35 – Telenet financial data – 2005 - 2010
  • Table 36 – Telenet subscriber annualised monthly ARPU – 2005 - 2010
  • Table 37 – Versatel financial data (historical) – 2005 - 2007
  • Table 38 – Versatel subscriber statistics (historical) – 2005 - 2007
  • Table 39 – Versatel subscribers by type (historical) – 2006 - 2007
  • Table 40 – Internet users and penetration rate – 1995 - 2011
  • Table 41 – Broadband subscriber by technology and penetration rates – 2000 - 2011
  • Table 42 – Broadband market share by sector – 2007 - 2008
  • Table 43 – Broadband subscribers by access type – 2006; 2008 - 2009
  • Table 44 – Cable modem subscribers – 2000 - 2011
  • Table 45 – Telenet subscribers by sector – 2006 - 2010
  • Table 46 – Telenet financial data – 2005 - 2010
  • Table 47 – UPC Belgium subscriber data (historical) – 2006
  • Table 48 – ADSL subscribers – 2000 - 2011
  • Table 49 – Belgacom ADSL subscribers – 2000 - 2009
  • Table 50 – Bitstream and wholesale subscribers – 2002 - 2009
  • Table 51 – Mobistar broadband and fixed-line subscribers – 2008 - 2010
  • Table 52 – WLL broadband subscribers – 2005 - 2011
  • Table 53 – Mobile broadband subscribers by technology – 2008 - 2010
  • Table 54 – Bundled service customers by type – 2007 - 2008
  • Table 55 – Belgacom TV users, annualised ARPU, revenue – 2006 - 2010
  • Table 56 – VoIP connections – 2006 - 2011
  • Table 57 – Cable TV subscriber statistics and penetration rate – 1995 - 2011
  • Table 58 – Telenet subscribers by sector – 2005 - 2010
  • Table 59 – Telenet subscriber annualised monthly ARPU – 2005 - 2010
  • Table 60 – UPC Belgium statistics per market segment (historical) – 2005 - 2006
  • Table 61 – Satellite TV subscribers – 1995 - 2011
  • Table 62 – Mobile service revenue – 2004 - 2011
  • Table 63 – Mobile operators, subscribers and annual change – 2009
  • Table 64 – Mobile/SIM card subscribers and teledensity – 1995; 1997; 1999 - 2011
  • Table 65 – Market share by operator – 2002 - 2009
  • Table 66 – European retail roaming charges – 2007 - 2012
  • Table 67 – Roaming calls revenue – 2001 - 2011
  • Table 68 – Mobile termination tariffs – 2006 - 2008
  • Table 69 – Proposed mobile termination tariffs – 2009 - 2013
  • Table 70 – Annual mobile numbers ported – 2002 - 2005; 2008
  • Table 71 – Cumulative mobile numbers ported (EC data) – 2005 - 2008
  • Table 72 – Proximus revenue by sector (CBU) – 2007 - 2010
  • Table 73 – Proximus subscribers and prepaid proportion – 2004 - 2009
  • Table 74 – Proximus CBU subscribers – 2008; 2010
  • Table 75 – Proximus net ARPU (CBU) by sector – 2007 - 2010
  • Table 76 – Mobistar subscribers and prepaid proportion – 2003 - 2010
  • Table 77 – Mobistar data ARPU as proportion total mobile ARPU – 2007 - 2010
  • Table 78 – Mobistar Group financial data and annualised ARPU – 2005 - 2010
  • Table 79 – BASE financial data – 2005 - 2010
  • Table 80 – BASE subscribers, prepaid proportion and ARPU by contract type – 2004 - 2010
  • Table 81 – Telenet mobile subscribers – 2006 - 2010
  • Table 82 – Mobile voice service revenue – 2001 - 2010
  • Table 83 – Proportion of prepaid subscribers by operator – 2004 - 2009
  • Table 84 – Prepaid and contract subscribers; proportion prepaid – 2001 - 2008
  • Table 85 – Proximus SMS messages (CBU) – 2007 - 2010
  • Table 86 – Premium SMS market overview
  • Table 87 – Mobistar mobile broadband subscribers – 2008 - 2010
  • Table 88 – Forecast broadband subscribers – higher market growth scenario – 2007 - 2012; 2020
  • Table 89 – Forecast broadband subscribers – lower market growth scenario – 2007 - 2012; 2020
  • Table 90 – Forecast UMTS subscribers – 2009 - 2012; 2015
  • Table 91 – Forecast mobile ARPU – 2009 - 2010; 2015
  • Exhibit 1 – EU – The New Regulatory Framework (NRF)
  • Exhibit 2 – Number portability defined
  • Exhibit 3 – Key ADSL service providers – 2010
  • Exhibit 4 – WiMAX spectrum licenses – 2001 - 2005
  • Exhibit 5 – Overview of media convergence

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