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| 1. | TELECOMS, MOBILE & BROADBAND OVERVIEW AND ANALYSIS 2007 |
| 1.1 | Western Europe |
| 1.1.1 | Key highlights – 2007 |
| 1.1.2 | Major telecom players |
| 1.1.3 | Internet |
| 1.1.4 | Broadband |
| 1.1.5 | Mobile communications |
| 1.2 | Eastern Europe |
| 1.2.1 | Key highlights – 2007 |
| 1.2.2 | Telecom market overview |
| 1.2.3 | Major telecom players |
| 1.2.4 | Internet |
| 1.2.5 | Broadband |
| 2. | TELECOMMUNICATIONS INFRASTRUCTURE |
| 2.1 | Regulatory environment |
| 2.1.1 | Regulating Next Generation Networks (NGNs) |
| 2.1.2 | Regulating FttH |
| 2.1.3 | VoIP in Eastern Europe |
| 2.2 | Fibre-to-the-Home (FttH) |
| 2.2.1 | The European picture in 2007 |
| 2.2.2 | Austria |
| 2.2.3 | The Netherlands |
| 2.2.4 | Italy |
| 2.2.5 | UK |
| 2.2.6 | Denmark |
| 2.2.7 | France |
| 2.2.8 | Norway |
| 2.2.9 | Sweden |
| 2.2.10 | Germany |
| 2.3 | Next Generation Networks (NGNs) |
| 2.3.1 | NGN in Europe |
| 2.3.2 | The UK |
| 2.3.3 | The Netherlands |
| 2.3.4 | Germany |
| 2.3.5 | France |
| 2.3.6 | Italy |
| 2.4 | Structural separation developments |
| 2.4.1 | Drivers for structural separation |
| 2.4.2 | The EC’s perspective |
| 2.4.3 | The private equity angle |
| 2.4.4 | Government push |
| 2.4.5 | Regulatory push |
| 2.4.6 | Disaster-driven |
| 3. | VOIP |
| 3.1 | Overview |
| 3.2 | Regulatory environment |
| 3.2.1 | Regulating VoIP |
| 3.3 | VoIP services |
| 3.3.1 | Overview |
| 3.3.2 | VoIP market |
| 3.3.3 | VoIP from Skype |
| 3.4 | VoIP developments in Europe – case studies |
| 3.4.1 | UK |
| 3.4.2 | Germany |
| 3.4.3 | France |
| 3.4.4 | Ireland |
| 3.4.5 | The Netherlands |
| 3.4.6 | Sweden |
| 3.4.7 | Italy |
| 3.5 | Mobile VoIP |
| 4. | REGULATORY ENVIRONMENT |
| 4.1 | Western Europe |
| 4.1.1 | Telecommunications regulatory environment |
| 4.1.2 | Licensing of fixed networks and services |
| 4.1.3 | Privatisation |
| 4.1.4 | Twelfth report on regulatory implementation |
| 4.1.5 | European communications market – EC assessment |
| 4.1.6 | Regulatory issues |
| 4.1.7 | Access |
| 4.1.8 | Number portability |
| 4.1.9 | Carrier PreSelection |
| 4.2 | Eastern Europe |
| 4.2.1 | Overview |
| 4.2.2 | The New Regulatory Framework (NRF) |
| 4.2.3 | New accession countries |
| 4.2.4 | EU i2010 strategy |
| 5. | BROADBAND AND INTERNET MARKET |
| 5.1 | Overview |
| 5.1.1 | Stronger Internet base |
| 5.1.2 | European broadband statistics |
| 5.1.3 | Broadband delivery |
| 5.1.4 | Consumer spend and revenue |
| 5.1.5 | Broadband costs |
| 5.1.6 | Market forecasts |
| 5.2 | Analysis of Europe’s broadband market |
| 5.2.1 | Regulatory and government support |
| 5.3 | Cable broadband in Europe |
| 5.3.1 | Standards |
| 5.3.2 | Analysis of Europe’s cable broadband market |
| 5.4 | Asymmetrical Digital Subscriber Line (ADSL) in Europe |
| 5.4.1 | Market overview |
| 5.4.2 | Availability |
| 5.4.3 | Costs |
| 5.4.4 | Naked DSL (NDSL) |
| 5.4.5 | ADSL2+ |
| 5.5 | Wireless broadband |
| 5.5.1 | Market overview |
| 5.5.2 | WiFi/WiMAX |
| 5.5.3 | Internet via satellite |
| 5.5.4 | Local Multipoint Distribution Service (LMDS) |
| 6. | CONVERGENCE – TRIPLE PLAY AND DIGITAL TV |
| 6.1 | Western Europe |
| 6.1.1 | The triple play market |
| 6.1.2 | The digital media market |
| 6.1.3 | Industry realignments |
| 6.1.4 | Structural reforms required |
| 6.1.5 | Developing IP-networks |
| 6.1.6 | Developing strategies |
| 6.1.7 | Converging media |
| 6.1.8 | European triple play overview |
| 6.1.9 | Triple play in telecoms |
| 6.1.10 | Triple play developments in Europe – case studies |
| 6.1.11 | Digital TV in Europe |
| 6.2 | Eastern Europe |
| 6.2.1 | Overview |
| 7. | MOBILE MARKET |
| 7.1 | Western Europe |
| 7.1.1 | Market overview |
| 7.1.2 | Regulatory environment |
| 7.1.3 | Mobile technologies |
| 7.1.4 | Mobile prepaid market |
| 7.1.5 | Major mobile operators |
| 7.1.6 | Mobile alliances |
| 7.1.7 | Third Generation (3G) mobile |
| 7.1.8 | Mobile data market |
| 7.1.9 | Mobile content and applications |
| 7.2 | Eastern Europe |
| 7.2.1 | Overview |
| 7.2.2 | Leading mobile nations |
| 7.2.3 | Third Generation (3G) networks |
| 7.2.4 | Fixed-mobile convergence |
| 8. | GLOSSARY OF ABBREVIATIONS |
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| Exhibit 1 – Ownership of incumbent fixed-line operators by country – 2007 |
| Exhibit 2 – DSL services and equivalent data rates - 2007 |
| Exhibit 3 – Operators’ service bundling offers – August 2007 |
| Exhibit 4 – Estimated analogue switch-off date in EU countries – 2007 |
| Exhibit 5 – DTTV licensing models in selected EU countries – 2007 |
| Exhibit 6 – Selected MVNOs and resellers in Europe – November 2007 |
| Exhibit 7 – Sample 3G infrastructure suppliers in Europe |
| Exhibit 8 – European 3G network sharing agreements |
| Exhibit 9 – European EDGE network operators by country – 2007 |
| Exhibit 10 – Sample European HSCSD networks by country – 2007 |
| Exhibit 11 – European HSDPA network operators by country – 2007 |
| Exhibit 12 – European HSUPA network operators by country – 2007 |
| Exhibit 13 – i-mode networks in selected European markets – 2007 |
| Exhibit 14 – Examples of BlackBerry availability in Europe – 2007 |
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| Table 1 – European ICT market value and growth – 2004 - 2008 |
| Table 2 – ICT market growth in select countries – 2006 - 2008 |
| Table 3 – Internet commerce revenue – 2006; 2010 |
| Table 4 – Voice market Europe – 2000; 2005; 2010 |
| Table 5 – European carrier services market growth - 2006 - 2008 |
| Table 6 – European ICT expenditure - 2005 - 2006 |
| Table 7 – European VoIP subscribers in selected countries – June 2007 |
| Table 8 – Main broadband satellite markets – 2006 - 2007 |
| Table 9 – Top seven European telcos by revenue - 2003 - 2005 |
| Table 10 – Leading European telcos by revenue - 2004 - 2006 |
| Table 11 – Internet users, growth and penetration by country – June 2007 |
| Table 12 – Western European Internet commerce – 2005; 2009 |
| Table 13 – Projected Internet penetration in select countries – 2006; 2010 |
| Table 14 – Wholesale access lines – 2003 - 2007 |
| Table 15 – Broadband penetration (top 10, per 100 inhabitants) - 2005 - 2007 |
| Table 16 – Projected ADSL subscriber lines in select countries – 2007 - 2010 |
| Table 17 – Cable modem subscribers in selected countries – 2002 - 2007 |
| Table 18 – Top 20 European nations by subscribers and penetration – June 2007 |
| Table 19 – Western Europe 3G subscribers – 2005 - 2007 |
| Table 20 – ICT expenditure per capita in select Eastern European countries – 2006 |
| Table 21 – Main lines in select Eastern European countries – 2004 - 2006 |
| Table 22 – Internet users, annual change and penetration in Eastern Europe – 2006 |
| Table 23 – Broadband subscribers, annual change & penetration in select Eastern European countries – July 2007 |
| Table 24 – ADSL subscriptions retailed by incumbents and alternative operators in select Eastern European countries – July 2007 |
| Table 25 – FttX subscribers in select Eastern European countries – July 2007 |
| Table 26 – Cable broadband subscribers in select Eastern European countries – July 2007 |
| Table 27 – Fibre as proportion of total broadband connections in selected world countries – June 2007 |
| Table 28 – Fibre broadband access lines in selected European countries – June 2007 |
| Table 29 – Free Paris fibre market projections - 2006; 2008; 2010; 2012; 2014 |
| Table 30 – European VoIP subscribers – 2004 - 2007; 2011 |
| Table 31 – European VoIP revenue – 2005 - 2007; 2011 |
| Table 32 – European VoIP subscribers in selected countries – June 2007 |
| Table 33 – VoIP traffic as proportion of all traffic in France – 2005 - 2006 |
| Table 34 – VoIP lines and annual change in France – 2005 - 2006 |
| Table 35 – VoIP subscribers and quarterly change in the Netherlands – 2005 - 2007 |
| Table 36 – KPN VoIP subscribers – 2006 - 2007 |
| Table 37 – VoIP subscribers and annual change in Sweden – 2004 - 2006 |
| Table 38 – VoIP provider market share in Sweden – 2006 |
| Table 39 – Fixed-mobile interconnection charges – 2004 - 2006 |
| Table 40 – Availability of wholesale access – 2003 - 2007 |
| Table 41 – Incumbent fixed and DSL lines and market share – March 2007 |
| Table 42 – Unbundling: share of the DSL base and forecast – 2005; 2010 |
| Table 43 – Alternative operators’ unbundled and shared access lines – March 2007 |
| Table 44 – Fixed numbers ported by country – 2005 - 2006 |
| Table 45 – Mobile numbers ported by country – 2005 - 2006 |
| Table 46 – Proportion of subscribers using alternative operators, by country – 2005 - 2006 |
| Table 47 – Proportion of subscribers using alternative providers, by call type – 2002 - 2006 |
| Table 48 – Incumbents’ broadband market share, DSL and resale – October 2006 |
| Table 49 – Internet users, growth and penetration by country – June 2007 |
| Table 50 – Broadband access lines and growth in Europe – 2002 - 2007 |
| Table 51 – Broadband access lines by type and total penetration – March 2007 |
| Table 52 – Other broadband access lines by type – June 2007 |
| Table 53 – Why the average home will soon require 50Mb/s to the home |
| Table 54 – Broadband top speed and cost per Mb/s – April 2007 |
| Table 55 – LLU and shared access lines – 2004 - 2007 |
| Table 56 – Average monthly LLU and shared access cost in Europe – 2004 - 2006 |
| Table 57 – Broadband access lines by type – June 2007 |
| Table 58 – EU wholesale access lines - 2003 - 2007 |
| Table 59 – New entrants’ DSL lines by type of access - July 2007 |
| Table 60 – Incumbents’ broadband, DSL, non-DSL market share – 2003 - 2007 |
| Table 61 – Cable modem subscribers in select countries – 2002 - 2007 |
| Table 62 – Public hotspots per 100,000 population – 2006 |
| Table 63 – Main broadband satellite markets – 2006 – 2007 |
| Table 64 – LLU and shared access lines – 2004 - 2007 |
| Table 65 – Triple play households in Europe – 2005; 2010; 2015 |
| Table 66 – Mobile and broadband (triple play): growth opportunities in selected world regions – 2005 - 2010 |
| Table 67 – Proportion of bundled services by type – 2006 |
| Table 68 – Bundled offers by operator – 2007 |
| Table 69 – Proportion of households with bundled products in the Netherlands – 2004 - 2006 |
| Table 70 – Western Europe digital TV households – 2006; 2012 |
| Table 71 – Cable and satellite TV home penetration in selected countries – 2006 |
| Table 72 – European DTTV homes in selected countries – 2005; 2009 |
| Table 73 – Digital TV households and penetration (all platforms) – 2001 - 2007 |
| Table 74 – Voice market Europe – 2000; 2005; 2010 |
| Table 75 – GSM price basket in selected European countries – 2006 - 2007 |
| Table 76 – European mobile subscribers and penetration – 1997 - 2007 |
| Table 77 – Top 20 European nations by subscribers and penetration – June 2007 |
| Table 78 – Top 10 European nations by penetration – 2005 - 2007 |
| Table 79 – Fastest mobile growth by nation and annual change – 2004 - 2007 |
| Table 80 – European roaming charges – 2007 - 2009 |
| Table 81 – EU average mobile termination charges – 2004 - 2006 |
| Table 82 – Ported mobile numbers as percentage of total – October 2006 |
| Table 83 – Mobile numbers ported – 2005 - 2006 |
| Table 84 – GSM subscribers – 1997 - 2007 |
| Table 85 – 3G subscribers – 2004 - 2005; 2007 |
| Table 86 – Camera phone sales and forecasts - 2005 - 2006; 2010 |
| Table 87 – Market shares of handset makers – 2003 - 2007 |
| Table 88 – O2 Group mobile subscribers by country – 2005 - 2007 |
| Table 89 – O2 Group turnover and EBITDA – 2002 - 2006 |
| Table 90 – O2 Group blended monthly ARPU – 2006 - 2007 |
| Table 91 – Orange mobile subscribers by sector and annual change – Q2 2007 |
| Table 92 – Orange mobile revenue – 2005 - 2007 |
| Table 93 – Telefónica Móviles domestic subscribers, ARPU statistics – 2005 - 2007 |
| Table 94 – TIM mobile subscribers, traffic and ARPU – 2005 - 2007 |
| Table 95 – T-Mobile subscribers, selected European countries – 2001 - 2007 |
| Table 96 – T-Mobile ARPU and annual change – 2006 - 2007 |
| Table 97 – Vodafone ARPU – prepaid, contract, blended (principal markets) - 2005 - 2007 |
| Table 98 – Vodafone subscribers (principal markets) - 2005 - 2007 |
| Table 99 – Vodafone voice usage - 2005 - 2007 |
| Table 100 – Western Europe 3G subscribers – 2005 - 2007 |
| Table 101 – 3G ARPU and user costs, selected countries – April 2007 |
| Table 102 – 3G subscribers and market share of all mobile subscribers – 2005 - 2007 |
| Table 103 – Data revenue as percentage of total mobile revenues – 2006 - 2007 |
| Table 104 – Average ARPU by country – 2006 - 2007 |
| Table 105 – Voice ARPU, non-voice ARPU, total mobile ARPU – Western Europe – 2006; 2012 |
| Table 106 – Mobile SMS messaging revenue and forecasts – 2004 - 2008 |
| Table 107 – Camera-enabled shipments – 2002 - 2007 |
| Table 108 – Vodafone live! customers by country – 2002 - 2007 |
| Table 109 – Top 10 Eastern European mobile markets: subscribers, annual change, penetration – March 2007 |
|