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| 1. | UNITED KINGDOM |
| 1.1 | Key statistics |
| 1.2 | Telecommunications market |
| 1.2.1 | Overview of the UK’s telecom market |
| 1.3 | Regulatory environment |
| 1.3.1 | History |
| 1.3.2 | EU Regulatory Framework |
| 1.3.3 | Regulatory authority |
| 1.3.4 | BT’s structural separation |
| 1.3.5 | Next Generation Networks (NGN) |
| 1.3.6 | Telecom sector liberalisation in the UK |
| 1.4 | Major fixed network operators in the UK |
| 1.4.1 | New regulations |
| 1.4.2 | British Telecom |
| 1.4.3 | KCOM |
| 1.4.4 | Cable & Wireless |
| 1.4.5 | Virgin Media |
| 1.4.6 | COLT Telecom |
| 1.4.7 | THUS |
| 1.4.8 | Carphone Warehouse |
| 1.4.9 | Post Office re-entry |
| 1.4.10 | Orange |
| 1.5 | Telecommunications infrastructure |
| 1.5.1 | National telecom network |
| 1.5.2 | International |
| 1.6 | Broadband market |
| 1.6.1 | Overview |
| 1.6.2 | Cable modems |
| 1.6.3 | Asymmetrical Digital Subscriber Line (ADSL) |
| 1.6.4 | Fibre-to-the-Home (FttH) networks |
| 1.6.5 | Broadband Powerline (BPL) |
| 1.6.6 | Wireless broadband |
| 1.6.7 | Broadband forecasts to 2017 |
| 1.7 | Convergence |
| 1.7.1 | Overview of media convergence |
| 1.7.2 | Key general trends |
| 1.7.3 | Triple play models |
| 1.7.4 | Regulator issues |
| 1.7.5 | Digital TV (DTV) |
| 1.8 | Mobile communications |
| 1.8.1 | Overview of the UK’s mobile market |
| 1.8.2 | Regulatory issues |
| 1.8.3 | Mobile technologies |
| 1.8.4 | Major mobile operators |
| 1.8.5 | Mobile voice services |
| 1.8.6 | Mobile data services |
| 2. | IRELAND |
| 2.1 | Key statistics |
| 2.2 | Telecommunications market |
| 2.2.1 | Overview of Ireland’s telecom market |
| 2.3 | Regulatory environment |
| 2.3.1 | History |
| 2.3.2 | Regulatory authority |
| 2.3.3 | Telecom sector liberalisation in Ireland |
| 2.3.4 | Number Portability (NP) |
| 2.3.5 | Carrier PreSelection (CPS) |
| 2.4 | Fixed network operators in Ireland |
| 2.4.1 | Operator market shares |
| 2.4.2 | eircom |
| 2.4.3 | BT Ireland |
| 2.4.4 | Smart Telecom |
| 2.4.5 | Tele2 |
| 2.4.6 | Other operators |
| 2.5 | Telecommunications infrastructure |
| 2.5.1 | National telecom network |
| 2.5.2 | Structural separation issues |
| 2.5.3 | International |
| 2.6 | Broadband market |
| 2.6.1 | Overview |
| 2.6.2 | Broadband statistics |
| 2.6.3 | Cable modems |
| 2.6.4 | Asymmetrical Digital Subscriber Line (ADSL) |
| 2.6.5 | Broadband forecasts to 2017 |
| 2.7 | Convergence |
| 2.7.1 | Overview of media convergence |
| 2.7.2 | Key general trends |
| 2.7.3 | Triple play models |
| 2.7.4 | Regulatory issues |
| 2.7.5 | Digital TV |
| 2.8 | Mobile communications |
| 2.8.1 | Overview of Ireland’s mobile market |
| 2.8.2 | Regulatory issues |
| 2.8.3 | Mobile technologies |
| 2.8.4 | Major mobile operators |
| 2.8.5 | Mobile voice services |
| 2.8.6 | Mobile data services |
| 2.8.7 | Mobile applications |
| 3. | GLOSSARY OF ABBREVIATIONS |
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| Exhibit 1 – Principal submarine cables from the UK – 2007 |
| Exhibit 2 – BT’s wholesale DSL products – 2007 |
| Exhibit 3 – Wireless opportunities |
| Exhibit 4 – WLAN operator business models - 2007 |
| Exhibit 5 – Operators’ service bundling offers – August 2007 |
| Exhibit 6 – Technology developments in bundled services – 2007 - 2008 |
| Exhibit 7 – Digital broadcasting switchover timetable – 2008 - 2012 |
| Exhibit 8 – Snapshot of digital TV services – July 2007 |
| Exhibit 9 – Popular VoIP providers – 2007 |
| Exhibit 10 – 3G infrastructure suppliers |
| Exhibit 11 – 3G licence results – June 2002 |
| Exhibit 12 – WDMDS licences: operators, spectrum and fees – 2005 |
|
| Table 1 – Country statistics United Kingdom – 2007 |
| Table 2 – Telecom revenue and investment statistics – 2007 |
| Table 3 – Telephone network statistics – 2007 |
| Table 4 – Internet user statistics – June 2007 |
| Table 5 – Broadband statistics – March 2007 |
| Table 6 – Mobile statistics – June 2007 |
| Table 7 – National telecommunications authority |
| Table 8 – Cost of average telecoms services – 2002 - 2006 |
| Table 9 – Communications retail sector revenue – 2001 - 2006 |
| Table 10 – Share of communications wholesale and retail revenue – 2001 - 2006 |
| Table 11 – Communications wholesale and retail revenue – 2001 - 2006 |
| Table 12 – Telecom connections: fixed, mobile, broadband and Internet – 2002 - 2007 |
| Table 13 – BT Openreach LLU volumes – 2004 - 2007 |
| Table 14 – LLU, shared access price - connection, monthly rental – 2004 - 2006 |
| Table 15 – Proportion of unbundled exchanges and connections – 2005 - 2007 |
| Table 16 – Unbundled loops and access lines – 2004 - 2007 |
| Table 17 – ISP share of LLU lines – 2006 |
| Table 18 – Share of non-BT lines by sector – 2002 - 2006 |
| Table 19 – Numbers ported – 2004 – 2005 * |
| Table 20 – Lines with CPS – 2004 - 2007 |
| Table 21 – Use of alternative fixed-line providers – 2006 |
| Table 22 – WLR lines – 2004 - 2007 |
| Table 23 – Market share of fixed voice calls – 2002 - 2006 |
| Table 24 – BT market share of residential call types by traffic volumes – 2002 - 2006 |
| Table 25 – BT revenue, EBITDA, CAPEX, profit, debt and annual change – 2006 - 2007 |
| Table 26 – KCOM turnover – 1999 - 2007 |
| Table 27 – Cable & Wireless financial statistics – 2006 - 2007 |
| Table 28 – Virgin Media revenue – 2006 - 2007 |
| Table 29 – COLT data and voice revenue, EBITDA and annual change – 2006 - 2007 |
| Table 30 – THUS mobile and broadband subscribers – 2006 - 2007 |
| Table 31 – THUS revenue, EBITDA and operating loss – 2006 - 2007 |
| Table 32 – Carphone Warehouse revenue, profit and annual change – 2007 |
| Table 33 – Fixed lines in service and teledensity – 1995 - 2007 |
| Table 34 – Broadband retail revenue – 2000 - 2007 |
| Table 35 – ISP market share of broadband subscribers – 2006 - 2007 |
| Table 36 – Broadband connections by type – 2002 - 2007 |
| Table 37 – Market share of broadband subscribers – 2002 - 2007 |
| Table 38 – Broadband availability by households – 2000 - 2007 |
| Table 39 – Internet / Broadband service revenue – 2001 - 2006 |
| Table 40 – UK broadband market overview – 2003 - 2006 |
| Table 41 – Broadband penetration by technology – 2004 - 2006 |
| Table 42 – Total broadband subscribers and penetration by type – 2004 - 2007 |
| Table 43 – Percentage Internet access by dial-up and broadband – 2000 - 2006 |
| Table 44 – Residential Internet and broadband connections – 2002 - 2007 |
| Table 45 – PC, broadband and Internet household penetration – 2000 - 2007 |
| Table 46 – Broadband and narrowband share of connections – 2004 - 2006 |
| Table 47 – Broadband lines by type: DSL, LLU, cable; wholesale – 2006 |
| Table 48 – Virgin Media subscriber statistics – 2006 - 2007 |
| Table 49 – Virgin Media cable revenue statistics – 2006 - 2007 |
| Table 50 – xDSL subscribers – 2000 - 2007 |
| Table 51 – Average UK residential broadband subscription prices – 2001 - 2006 |
| Table 52 – BT retail and wholesale broadband subscribers – 2004 - 2007 |
| Table 53 – Pipex revenue and pre-tax loss – 2006 – 2007 |
| Table 54 – Forecast broadband subscriber growth – stronger market growth scenario – 2007 - 2011; 2017 |
| Table 55 – Forecast broadband subscriber growth – weaker market growth scenario – 2007 - 2011; 2017 |
| Table 56 – Availability and penetration of digital services – mid-2007 |
| Table 57 – Proportion of bundled services by type – 2006 |
| Table 58 – Statistical overview of the digital TV market – 2005 - 2007 |
| Table 59 – Market share of TV homes by platform (primary sets) – 2005 - 2007 |
| Table 60 – Digital TV take up, share of main TV sets – 2004 - 2007 |
| Table 61 – Share of multi-channel TV – 2004 - 2007 |
| Table 62 – Digital TV share of net additions – 2004 - 2007 |
| Table 63 – Homes equipped for DTTV – 2006 - 2007 |
| Table 64 – DTTV equipment sales – 2006 - 2007 |
| Table 65 – Cumulative DTTV STB sales – 2006 - 2007 |
| Table 66 – BT VoIP subscribers – 2006 - 2007 |
| Table 67 – Cable TV subscribers and penetration – 2003 - 2007 |
| Table 68 – Virgin Media subscribers, connected homes, ARPU and DVRs – 2006 - 2007 |
| Table 69 – Virgin Media revenue, operating cash flow and operating income – 2005 - 2006 |
| Table 70 – Free-to-view satellite households - 2005 - 2007 |
| Table 71 – BSkyB subscriber statistics - 2005 - 2007 |
| Table 72 – BSkyB ARPU - 2005 - 2007 |
| Table 73 – BSkyB revenue, operating profit and annual change - 2007 |
| Table 74 – Mobile voice traffic and total traffic – 2005 - 2006 |
| Table 75 – Mobile operators, technology, subscribers and annual change – June 2007 |
| Table 76 – Market share by operator – Q2 2007 |
| Table 77 – Mobile subscribers and penetration – 1995 - 2007 |
| Table 78 – Active mobile subscribers: contract and prepaid – 2001 - 2006 |
| Table 79 – Mobile and fixed phones in homes – 2000 - 2007 |
| Table 80 – Consumer methods of making/receiving calls – 2004 - 2005 |
| Table 81 – Mobile subscribers by operator – 2000 - 2007 |
| Table 82 – Mobile retail revenue by operator – 2000 - 2007 |
| Table 83 – Total mobile retail revenue by sector – 2002 - 2006 |
| Table 84 – ARPU by operator – 2006 - 2007 |
| Table 85 – Data and voice ARPU per subscriber – 2002 - 2006 |
| Table 86 – ARPU by subscription type – 2002 - 2006 |
| Table 87 – 3G licence results – April 2000 |
| Table 88 – Portion of spectrum use by sector – 2006 |
| Table 89 – Mobile numbers ported – 2003 – 2005 * |
| Table 90 – Average mobile termination charges – 2000 - 2005 |
| Table 91 – Average mobile retail call and messaging revenue – 2002 - 2006 |
| Table 92 – Mobile market share by operator – 2004 - 2007 |
| Table 93 – Share of net adds by network operator – 2005 - 2007 |
| Table 94 – O2 net service and total revenue, OIBDA and annual change – Q2 2007 |
| Table 95 – O2 SMSs sent – 2005 - 2007 |
| Table 96 – O2 quarterly ARPU – blended, contract, prepaid and data – 2006 - 2007 |
| Table 97 – O2 subscribers, prepaid and contract – 2005 - 2007 |
| Table 98 – Vodafone ARPU – blended, contract and prepaid – 2005 - 2007 |
| Table 99 – Vodafone mobile non voice as % service revenue – 2005 - 2007 |
| Table 100 – Vodafone 3G and live! subscribers – 2005 - 2007 |
| Table 101 – Vodafone subscribers and proportion prepaid – 2001 - 2007 |
| Table 102 – Vodafone Group revenue by sector and annual change – 2006 - 2007 |
| Table 103 – T-Mobile revenue, ARPU, EBITDA and annual change – 2006 - 2007 |
| Table 104 – T-Mobile subscriber statistics – 2005 - 2007 |
| Table 105 – Orange subscribers, contract and prepaid – 2006 - 2007 |
| Table 106 – Orange service revenue: data as % of total – 2006 - 2007 |
| Table 107 – Orange revenue – 2005 - 2007 |
| Table 108 – Orange annual ARPU: contract, prepaid, blended, voice and data – 2006 - 2007 |
| Table 109 – Virgin Mobile subscribers – 2005 - 2007 |
| Table 110 – Carphone Warehouse subscribers – 2002 - 2007 |
| Table 111 – Carphone Warehouse mobile revenue – 2006 - 2007 |
| Table 112 – Percentage of prepaid customers per operator – 2003 - 2006 |
| Table 113 – Average cost per mobile minute (pence) – 2002 - 2006 |
| Table 114 – Total and average text messages sent – 1999 - 2007 |
| Table 115 – Average SMS revenues – 2001 - 2005 |
| Table 116 – SMS and MMS revenue by operator – 2006 - 2007 |
| Table 117 – SMS and MMS volumes by operator – 2006 - 2007 |
| Table 118 – Average monthly MMS use – 2003 - 2005 |
| Table 119 – Vodafone live! customers – 2005 - 2007 |
| Table 120 – Country statistics Ireland – 2007 |
| Table 121 – Telecom revenue and investment statistics – 2007 |
| Table 122 – Telephone network statistics – 2007 |
| Table 123 – Internet user statistics – June 2007 |
| Table 124 – Broadband statistics – March 2007 |
| Table 125 – Mobile statistics – June 2007 |
| Table 126 – National telecommunications authority |
| Table 127 – Market revenue shares by fixed, mobile and broadcasting sector - 2002 - 2007 |
| Table 128 – Fixed-line, mobile and broadcasting revenue - 2005 - 2007 |
| Table 129 – Fixed-line revenue by service - 2005 - 2007 |
| Table 130 – Proportion of fixed-line revenue by service - 2004 - 2007 |
| Table 131 – Unbundled loops and access lines – 2004 - 2007 |
| Table 132 – LLU, shared access price - connection, monthly rental – 2004 - 2006 |
| Table 133 – eircom access channels: PSTN, ISDN, ADSL and annual change – 2006 - 2007 |
| Table 134 – Access paths – 2005 - 2007 |
| Table 135 – eircom leased lines by type and annual change – 2005 - 2007 |
| Table 136 – Numbers ported – 2003 - 2006 |
| Table 137 – Indirect access lines: CPS and WLR – 2005 - 2007 |
| Table 138 – Total narrowband fixed-line revenue by operator - 2006 - 2007 |
| Table 139 – Total narrowband fixed-line revenue - 2005 - 2007 |
| Table 140 – Fixed-line call volumes (thousand minutes): incumbent and OAOs - 2005 - 2007 |
| Table 141 – Operator market share of fixed-line connections - June 2007 |
| Table 142 – eircom turnover, EBITDA and CAPEX - 2001 - 2007 |
| Table 143 – eircom revenue, EBITDA, profit and annual change - 2006 - 2007 |
| Table 144 – eircom voice traffic revenue by type and annual change - 2006 - 2007 |
| Table 145 – eircom data traffic revenue by type and annual change - 2006 - 2007 |
| Table 146 – eircom access channels, subscribers and annual change – 2006 - 2007 |
| Table 147 – eircom voice traffic minutes by type and annual change – 2006 - 2007 |
| Table 148 – BT Ireland Internet subscribers - 2006 - 2007 |
| Table 149 – BT Ireland revenue (All Ireland) - 2006 - 2007 |
| Table 150 – Smart Telecom turnover, EBITDA, gross profit/loss - 2003 - 2005 |
| Table 151 – Smart Telecom subscriber statistics by sector - 2005 |
| Table 152 – Fixed lines in service and teledensity – 1995 - 2007 |
| Table 153 – Direct / indirect access paths – 2005 - 2007 |
| Table 154 – Broadband penetration by technology – 2006 |
| Table 155 – Share of home Internet connections by technology – June 2007 |
| Table 156 – Share of corporate Internet connections by technology – 2005 - 2006 |
| Table 157 – Share of home Internet connections by ISP – June 2007 |
| Table 158 – Total broadband subscribers by access type – 2002 - 2007 |
| Table 159 – Narrowband subscribers; metered and flat rate - 2005 - 2007 |
| Table 160 – Internet share by platform - 2004 - 2007 |
| Table 161 – Broadband and Internet growth by platform - 2006 - 2007 |
| Table 162 – Share of total broadband market by operator - 2004 - 2007 |
| Table 163 – Proportion of DSL access by type - 2004 - 2006 |
| Table 164 – UPC Broadband subscribers – 2006 - 2007 |
| Table 165 – DSL access provision by type and operator – 2002 - 2007 |
| Table 166 – eircom’s ADSL and bitstream lines – 2004 - 2007 |
| Table 167 – Wireless hotspots and access points - March 2007 |
| Table 168 – Forecast broadband subscriber growth – stronger market growth scenario – 2007 - 2011; 2017 |
| Table 169 – Forecast broadband subscriber growth – weaker market growth scenario – 2007 - 2011; 2017 |
| Table 170 – Statistical overview of Ireland’s broadcasting market - 2006 - 2007 |
| Table 171 – Take-up of broadcasting services, % of total - 2002 - 2007 |
| Table 172 – Digital TV: cable and satellite market share - 2004 - 2007 |
| Table 173 – Corporate and SME use of VoIP – 2005 - 2006 |
| Table 174 – Pay TV market access type: analogue and digital - 2002 - 2006 |
| Table 175 – Digital Pay TV subscribers as % of pay TV – 2005 - 2006 |
| Table 176 – Broadcasting subscribers by platform and annual growth - 2006 - 2007 |
| Table 177 – Pay TV market: percentage analogue and digital (of pay TV) - 2004 - 2007 |
| Table 178 – Broadcasting market breakdown by technology - 2004 - 2007 |
| Table 179 – Subscribers to pay TV services - 2005 - 2007 |
| Table 180 – Cable TV subscribers and penetration – 2000 - 2007 |
| Table 181 – UPC Ireland operating data and subscribers – 2006 - 2007 |
| Table 182 – Satellite TV antennae and home penetration – 1992 - 2007 |
| Table 183 – BSkyB satellite TV subscribers – 2003 - 2007 |
| Table 184 – Operator blended ARPU – 2005 - 2007 |
| Table 185 – Mobile operators, technology, subscribers and annual growth – June 2007 |
| Table 186 – Mobile subscribers and penetration – 1995 - 2007 |
| Table 187 – Mobile-only subscribers and fixed-line connections – 2003 - 2006 |
| Table 188 – Mobile market revenue - 2005 - 2007 |
| Table 189 – Mobile traffic volume - 2005 - 2007 |
| Table 190 – Mobile market share by operator- 2004 - 2007 |
| Table 191 – Market share of net adds by operator – 2005 - 2007 |
| Table 192 – Market share of revenue by operator – 2003 - 2007 |
| Table 193 – Roaming tariffs by call type and by operator – 2007 |
| Table 194 – Cumulative mobile numbers ported – 2003 - 2007 |
| Table 195 – Vodafone subscribers – 2006 - 2007 |
| Table 196 – Vodafone ARPU – 2006 - 2007 |
| Table 197 – O2 annualised ARPU, blended, prepaid and contract – 2006 - 2007 |
| Table 198 – O2 revenue, subscribers, SMS, monthly minutes and annual change – Q2 2007 |
| Table 199 – Meteor Mobile subscribers – 2003 - 2007 |
| Table 200 – eircom mobile services revenue, EBITDA and annual change - 2006 - 2007 |
| Table 201 – 3 Ireland revenue and loss – 2005 - 2006 |
| Table 202 – Share of mobile retail voice traffic by type – 2003 - 2005 |
| Table 203 – Mobile voice minutes – 2005 - 2007 |
| Table 204 – Prepaid versus postpaid share of subscribers – 2000 - 2007 |
| Table 205 – Proportion of prepaid and contract subscribers by operator – 2006 - 2007 |
| Table 206 – Meteor Mobile prepaid and contract subscribers – 2006 - 2007 |
| Table 207 – SMS messages sent – 2000 - 2007 |
| Table 208 – MMS messages sent – 2005 - 2007 |
|