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| 1. | BELGIUM |
| 1.1 | Key statistics |
| 1.2 | Telecommunications market |
| 1.2.1 | Overview of Belgium’s telecom market |
| 1.3 | Regulatory environment |
| 1.3.1 | History |
| 1.3.2 | Regulatory authority |
| 1.3.3 | Telecom sector liberalisation in Belgium |
| 1.4 | Fixed network operators in Belgium |
| 1.4.1 | Belgacom |
| 1.4.2 | COLT Telecom NV |
| 1.4.3 | Mobistar |
| 1.4.4 | Scarlet (formerly KPN Belgium) |
| 1.4.5 | Tele2 Belgium |
| 1.4.6 | Telenet |
| 1.4.7 | Versatel Telecom |
| 1.5 | Telecommunications infrastructure |
| 1.5.1 | National telecom network |
| 1.5.2 | Next Generation Network (NGN) |
| 1.5.3 | International infrastructure |
| 1.6 | Broadband market |
| 1.6.1 | Overview |
| 1.6.2 | Cable modems |
| 1.6.3 | Asymmetrical Digital Subscriber Line (ADSL) |
| 1.6.4 | Other DSL developments |
| 1.6.5 | Fibre-to-the-Home (FttH) networks |
| 1.6.6 | Broadband Powerline (BPL) |
| 1.6.7 | Wireless broadband |
| 1.6.8 | Broadband forecasts to 2017 |
| 1.7 | Convergence |
| 1.7.1 | Overview of media convergence |
| 1.7.2 | Key general trends |
| 1.7.3 | Triple play models |
| 1.7.4 | Regulatory issues |
| 1.7.5 | Digital TV (DTV) |
| 1.8 | Mobile communications |
| 1.8.1 | Overview of Belgium’s mobile market |
| 1.8.2 | Regulatory issues |
| 1.8.3 | Mobile technologies |
| 1.8.4 | Major mobile operators |
| 1.8.5 | Mobile voice services |
| 1.8.6 | Mobile data services |
| 1.8.7 | Mobile applications |
| 2. | LUXEMBOURG |
| 2.1 | Key statistics |
| 2.2 | Telecommunications market |
| 2.2.1 | Overview of Luxembourg’s telecom market |
| 2.3 | Regulatory environment |
| 2.3.1 | History |
| 2.3.2 | Regulatory authorities |
| 2.3.3 | Telecom sector liberalisation in Luxembourg |
| 2.4 | Fixed network operators in Luxembourg |
| 2.4.1 | P&T Luxembourg |
| 2.4.2 | Cegecom |
| 2.4.3 | Tele2 |
| 2.4.4 | Voice over Internet Protocol (VoIP) |
| 2.5 | Telecommunications infrastructure |
| 2.5.1 | National telecom network |
| 2.6 | Broadband and Internet market |
| 2.6.1 | Overview |
| 2.6.2 | Cable modems |
| 2.6.3 | Asymmetrical Digital Subscriber Line (ADSL) |
| 2.6.4 | Wireless broadband |
| 2.6.5 | Internet via satellite |
| 2.6.6 | Broadband forecasts to 2017 |
| 2.7 | Convergence |
| 2.7.1 | Overview of media convergence |
| 2.7.2 | Digital TV (DTV) |
| 2.8 | Mobile communications |
| 2.8.1 | Overview of Luxembourg’s mobile market |
| 2.8.2 | Regulatory issues |
| 2.8.3 | Mobile technologies |
| 2.8.4 | Major mobile operators |
| 2.8.5 | Mobile data services |
| 3. | NETHERLANDS |
| 3.1 | Key statistics |
| 3.2 | Telecommunications market |
| 3.2.1 | Overview of the Netherlands’ telecom market |
| 3.3 | Regulatory environment |
| 3.3.1 | History |
| 3.3.2 | Regulatory authority |
| 3.3.3 | Telecom sector liberalisation in The Netherlands |
| 3.4 | Fixed network operators in The Netherlands |
| 3.4.1 | Overview of operators |
| 3.5 | Telecommunications infrastructure |
| 3.5.1 | National telecom network |
| 3.5.2 | International infrastructure |
| 3.5.3 | Regulatory issues |
| 3.6 | Broadband market |
| 3.6.1 | Overview |
| 3.6.2 | Cable modems |
| 3.6.3 | Asymmetrical Digital Subscriber Line (ADSL) |
| 3.6.4 | Fibre-to-the-Home (FttH) networks |
| 3.6.5 | Broadband Powerline (BPL) |
| 3.6.6 | Wireless broadband |
| 3.6.7 | Broadband forecasts to 2017 |
| 3.7 | Convergence |
| 3.7.1 | Overview of media convergence |
| 3.7.2 | Key general trends |
| 3.7.3 | Triple play models |
| 3.7.4 | Regulator issues |
| 3.7.5 | Digital TV |
| 3.8 | Mobile communications |
| 3.8.1 | Overview of The Netherlands’ mobile market |
| 3.8.2 | Regulatory issues |
| 3.8.3 | Mobile technologies |
| 3.8.4 | Major mobile operators |
| 3.8.5 | Mobile voice services |
| 3.8.6 | Mobile data services |
| 4. | GLOSSARY OF ABBREVIATIONS |
|
| Exhibit 1 – WiMAX spectrum licenses – 2001 - 2005 |
| Exhibit 2 – Plan of action and targets – 2003 - 2015 |
|
| Table 1 – Country statistics Belgium – 2007 |
| Table 2 – Telephone network statistics – 2005 |
| Table 3 – Internet user statistics – June 2007 |
| Table 4 – Broadband statistics – March 2007 |
| Table 5 – Mobile statistics – June 2007 |
| Table 6 – National telecommunications authority |
| Table 7 – Market share of households by sector – 2002 - 2005 |
| Table 8 – LLU, shared access price - connection, monthly rental – 2004 - 2006 |
| Table 9 – Unbundled loops and access lines – 2004 - 2007 |
| Table 10 – Analogue access channels - PSTN, ISDN-2, ISDN-30 – 2000 - 2005 |
| Table 11 – BRUO and BROBA monthly access fees |
| Table 12 – Fixed numbers ported (regulator data) – 2000 - 2005 |
| Table 13 – Fixed number portings (EC data) – 2005 - 2006 |
| Table 14 – Fixed numbers ported and annual change – 2000 - 2005 |
| Table 15 – Belgacom residential access channels and annual change – 2006 - 2007 |
| Table 16 – Belgacom residential traffic by sector and annual change – 2006 - 2007 |
| Table 17 – Belgacom financial statistics – 2003 - 2006 |
| Table 18 – Belgacom revenue by sector and annual change – 2004 - 2006 |
| Table 19 – Belgacom fixed-line services revenue annual change – 2005 - 2006 |
| Table 20 – Belgacom revenue share by sector – 2005 - 2006 |
| Table 21 – Belgacom ARPU by sector, annual change – 2005 - 2007 |
| Table 22 – Mobistar financial statistics and annual change – 2005 - 2006 |
| Table 23 – Telenet financial statistics and annual change – 2005 - 2006 |
| Table 24 – Telenet revenue by sector – 2003 - 2006 |
| Table 25 – Telenet subscribers by sector – 2005 – 2007 |
| Table 26 – Versatel operating statistics – 2005 – 2007 |
| Table 27 – Versatel subscriber statistics – 2005 – 2007 |
| Table 28 – Fixed lines in service and teledensity – 1995 - 2005 |
| Table 29 – New broadband lines per year / day – 2004 - 2007 |
| Table 30 – Internet users and penetration – 1995 – 2007 |
| Table 31 – Broadband subscribers statistics and penetration (cable modem & DSL) – 2000 - 2007 |
| Table 32 – Broadband market share by sector – 2002 - 2005 |
| Table 33 – Cable modem subscribers – 2000 - 2006 |
| Table 34 – Telenet broadband subscribers – 2002 - 2007 |
| Table 35 – UPC Belgium subscriber statistics – 2006 |
| Table 36 – ADSL subscribers – 2000 - 2007 |
| Table 37 – Belgacom ADSL subscribers – 2000 - 2007 |
| Table 38 – Bitstream and wholesale subscribers – 2002 - 2007 |
| Table 39 – WLL broadband subscribers – 2005 - 2007 |
| Table 40 – Forecast broadband subscriber growth – stronger market growth scenario – 2007 - 2011; 2017 |
| Table 41 – Forecast broadband subscriber growth – weaker market growth scenario – 2007 - 2011; 2017 |
| Table 42 – Belgacom TV subscribers and ARPU – 2006 - 2007 |
| Table 43 – Belgacom TV financials – 2006 |
| Table 44 – Cable TV subscriber statistics and penetration – 1995 - 2006 |
| Table 45 – Telenet operating statistics – 2005 - 2007 |
| Table 46 – Telenet monthly ARPU – 2005 - 2006 |
| Table 47 – UPC Belgium statistics per market segment – 2005 - 2006 |
| Table 48 – Satellite TV subscribers – 1995 - 2006 |
| Table 49 – Mobile operators, technology, subscribers and annual change – June 2007 |
| Table 50 – Mobile subscribers and teledensity – 1995 – 2007 |
| Table 51 – Outgoing minutes – 2002 - 2005 |
| Table 52 – Market share by operator – 2006 |
| Table 53 – Market share by operator - historical – 2002 - 2005 |
| Table 54 – Market share of net adds by operator – 2005 - 2006 |
| Table 55 – Mobile termination tariffs – 2006 - 2008 |
| Table 56 – Annual mobile numbers portings – 2002 - 2005 |
| Table 57 – Mobile number portings (EC data) – 2005 - 2006 |
| Table 58 – Proximus revenue by sector and annual change – 2004 - 2006 |
| Table 59 – Proximus subscriber statistics prepaid and contract – 2005 - 2007 |
| Table 60 – Proximus ARPU, market share and annual change – 2006 - 2007 |
| Table 61 – Mobistar subscribers and ARPU – 2005 - 2007 |
| Table 62 – BASE financial statistics and annual change – 2005 - 2006 |
| Table 63 – BASE revenue – 2005 - 2007 |
| Table 64 – BASE ARPU contract and prepaid – 2005 - 2007 |
| Table 65 – BASE prepaid and contract subscribers – 2004 - 2007 |
| Table 66 – BASE net adds: prepaid and contract – 2005 - 2007 |
| Table 67 – Proximus prepaid and contract subscribers – 2004 - 2007 |
| Table 68 – Mobistar subscriber statistics – percentage contract and prepaid – 2003 - 2007 |
| Table 69 – Proximus SMS messages / subscriber / month and annual change – 2006 - 2007 |
| Table 70 – Premium SMS market overview |
| Table 71 – Country statistics Luxembourg – 2007 |
| Table 72 – Telephone network statistics – 2005 |
| Table 73 – Internet user statistics – June 2007 |
| Table 74 – Broadband statistics – Sept 2006 |
| Table 75 – Mobile statistics – 2007 |
| Table 76 – National telecommunications authorities |
| Table 77 – Fixed-line revenue – 2003 – 2005* |
| Table 78 – Telecom licences in Luxembourg – 2005* |
| Table 79 – Fixed services revenue – 2003 – 2005* |
| Table 80 – Fixed services revenue – 2003 – 2005* |
| Table 81 – Fixed services traffic – 2004 – 2005* |
| Table 82 – Overall fixed and mobile revenue – 2004 – 2005* |
| Table 83 – Fixed and mobile subscription revenue and annual change – 2005* |
| Table 84 – Unbundled loops and access lines – 2004 - 2007 |
| Table 85 – LLU, shared access price - connection, monthly rental – 2004 - 2006 |
| Table 86 – Fixed numbers ported – 2002 - 2006 |
| Table 87 – P&T Luxembourg total revenue – 2001 - 2005 |
| Table 88 – P&T Luxembourg telecom revenue – 2001 - 2005 |
| Table 89 – Fixed lines in service and teledensity – 1995 – 2004* |
| Table 90 – Broadband market revenue – 2003 - 2005 |
| Table 91 – Internet users and penetration – 1995 - 2007 |
| Table 92 – Total broadband subscribers and penetration – 2001 - 2007 |
| Table 93 – Broadband subscribers by type, provider – Oct 2006 |
| Table 94 – LuxDSL subscribers and annual change – 2004 - 2005 |
| Table 95 – Forecast broadband subscriber growth – stronger market growth scenario – 2007 - 2011; 2017 |
| Table 96 – Forecast broadband subscriber growth – weaker market growth scenario – 2007 - 2011; 2017 |
| Table 97 – Mobile operators, technology, subscribers and annual growth – 2006 |
| Table 98 – Mobile subscribers and penetration – 1996 - 2007 |
| Table 99 – Market share by operator – 2005 - 2006 |
| Table 100 – Mobile services revenue – 2004 - 2005 |
| Table 101 – On-net (within the network) traffic – 2004 - 2005 |
| Table 102 – SMS messages sent and annual change – 2004 – 2005 |
| Table 103 – Mobile numbers ported – 2005 - 2006 |
| Table 104 – LuxGSM mobile revenue and annual change – 2004 - 2005 |
| Table 105 – Country statistics Netherlands – 2007 |
| Table 106 – Telephone network statistics – 2005 |
| Table 107 – Internet user statistics – June 2007 |
| Table 108 – Broadband statistics – March 2007 |
| Table 109 – Mobile statistics – March 2007 |
| Table 110 – National telecommunications authorities |
| Table 111 – Fixed-to-mobile interconnections tariffs - 2007 - 2009 |
| Table 112 – Unbundled loops and access lines – 2004 - 2007 |
| Table 113 – LLU, shared access price - connection, monthly rental – 2004 - 2006 |
| Table 114 – Number portability status - 2002 - 2006 |
| Table 115 – Fixed network channels – 1999 - 2005 |
| Table 116 - Households with fixed telephony, by operator – 2004 - 2006 |
| Table 117 - Market share of alternative fixed-line providers – September 2006 |
| Table 118 - Households with fixed telephony, by technology – 2003 - 2005 |
| Table 119 – KPN net line loss – 2005 - 2007 |
| Table 120 – KPN network channels, PSTN, ISDN - consumer voice – 2005 - 2007 |
| Table 121 – KPN fixed-line revenue and annual change – 2007 |
| Table 122 – KPN subscribers by sector, market share – 2005 - 2007 |
| Table 123 – Traffic minutes (billion) and annual change – 2005 - 2007 |
| Table 124 – KPN voice consumer market share – 2004 - 2007 |
| Table 125 – KPN financial statistics – 2006 - 2007 |
| Table 126 – KPN revenue by sector – 2005 - 2006 |
| Table 127 – UPC Nederland statistics – 2004 - 2007 |
| Table 128 – UPC Netherlands revenue and annual change – 2005 - 2006 |
| Table 129 – Versatel (Dutch) DSL subscribers – 2005 - 2006 |
| Table 130 – Versatel (Dutch) revenue, EBITDA and CAPEX – 2005 - 2006 |
| Table 131 – Versatel (Dutch) subscriber statistics by type – 2005 - 2006 |
| Table 132 – Fixed lines in service and teledensity – 1995 - 2005 |
| Table 133 – KPN wholesale operating statistics – 2004 - 2007 |
| Table 134 – Broadband household and IP-VPN penetration – 2002 - 2007 |
| Table 135 – Main ISPs, and subscriber base – June 2007 |
| Table 136 – Share of broadband market – September 2006 |
| Table 137 – Broadband market share – 2004 - 2005 |
| Table 138 – Broadband penetration in Internet households – 2004 - 2007 |
| Table 139 – Total broadband subscribers (cable modem, xDSL, fibre) – 1999 - 2007 |
| Table 140 – Broadband penetration – 1999 - 2007 |
| Table 141 – Broadband subscribers by operator – June 2007 |
| Table 142 – Cable modem subscribers – 2000 - 2007 |
| Table 143 – UPC Nederland cable and Internet subscribers – 2004 - 2007 |
| Table 144 – KPN consumer retail broadband subscribers and annual change – June 2007 |
| Table 145 – ADSL subscribers – 2000 - 2007 |
| Table 146 – KPN consumer DSL subscribers – 2005 - 2007 |
| Table 147 – Analogue / digital leased line use – 2003 - 2005 |
| Table 148 – KPN broadband accesses – 2005 - 2006 |
| Table 149 – Forecast fibre subscriber growth – 2007 - 2011; 2017 |
| Table 150 – WiFi hotspots by major players – 2005 |
| Table 151 – Forecast broadband subscriber growth – stronger market growth scenario – 2007 - 2011; 2017 |
| Table 152 – Forecast broadband subscriber growth – weaker market growth scenario – 2007 - 2011; 2017 |
| Table 153 – Proportion of households with products from a single provider – 2004 - 2006 |
| Table 154 – Cable and satellite TV statistics per market segments and penetration – 1998 - 2005 |
| Table 155 – Average TV subscription fees by infrastructure – 2006 |
| Table 156 – TV distribution infrastructure market share – 2005 - 2006 |
| Table 157 – VoIP subscribers and quarterly change – 2005 - 2007 |
| Table 158 – KPN VoIP subscribers – 2006 - 2007 |
| Table 159 – TV homes, cable subscribers and penetration – 1998 - 2005 |
| Table 160 – Cable TV penetration – selected European countries comparison – 2005 |
| Table 161 – Cable TV operators’ estimated market shares – 2003; 2005 - 2006 |
| Table 162 – UPC Nederland statistics per market segment – 2004 - 2007 |
| Table 163 – @Home subscriber statistics – June 2007 |
| Table 164 – Casema subscribers by sector – June 2006 |
| Table 165 – Essent Kabelcom subscribers by sector – June 2006 |
| Table 166 – Satellite TV subscribers and penetration – 2002 - 2006 |
| Table 167 – Mobile services market – 2004 - 2007 |
| Table 168 – Mobile operators, technology, subscribers and annual growth – Q4 2006 |
| Table 169 – Total mobile subscribers and penetration (regulator data) – 1997 - 2007 |
| Table 170 – Subscribers (millions) and market share by operator (historic) – 2003 - 2005 |
| Table 171 – Market share by operator – Q4 2006 |
| Table 172 – 3G licence awards (spectrum, spectrum fees and admin fees) - July 2000 |
| Table 173 – Mobile termination tariffs – 2006 - 2008 |
| Table 174 – Mobile number portability status - 2001 - 2006 |
| Table 175 – Average monthly ARPU - 2005 - 2006 |
| Table 176 – Mobile subscribers – 1998 - 2007 |
| Table 177 – KPN Mobile retail subscribers – 2006 - 2007 |
| Table 178 – KPN Mobile wholesale subscribers and annual change – 2007 |
| Table 179 – KPN international revenue and annual change – 2007 |
| Table 180 – KPN mobile market share – revenue – 2004 - 2005 |
| Table 181 – KPN market share – subscribers – 2004 - 2005 |
| Table 182 – KPN Mobile financial statistics and annual change – 2005 - 2006 |
| Table 183 – KPN Mobile ARPU – 2005 - 2006 |
| Table 184 – Vodafone Netherlands financial statistics – 2005 - 2006 |
| Table 185 – Vodafone Netherlands subscribers, blended ARPU and voice minutes – 2004 - 2007 |
| Table 186 – T-Mobile (Netherlands) subscribers, revenue, EBITDA, ARPU and annual change – 2006 - 2007 |
| Table 187 – MVNO subscriber numbers and market shares – March 2006 |
| Table 188 – MVNO subscribers – 2005 - 2006 |
| Table 189 – Prepaid subscribers by operator – 2004 - 2005 |
| Table 190 – KPN Mobile prepaid subscribers – 2006 - 2007 |
| Table 191 – KPN Mobile net adds: prepaid / contract – 2005 - 2007 |
| Table 192 – Premium SMS market overview – 2005 |
| Table 193 – KPN’s i-mode subscribers - 2002 - 2005 |
|