2002 Europe Telecoms and Information Highways in 11 selected countries

Publication Overview

An archived report on Telecommunications in selected European countries.

Countries covered:- Austria, Belgium, Cyprus, Greece, Ireland, Luxembourg, Malta, Netherlands, Portugal, Spain and Switzerland.

Executive Summary

Table of Contents

• 1. Austria
  • 1.1 Key statistics
  • 1.2 Telecommunications market
    • 1.2.1 Overview
  • 1.3 Regulatory environment
    • 1.3.1 Overview
    • 1.3.2 Regulatory authority
    • 1.3.3 Privatisation of incumbent
    • 1.3.4 Interconnection
    • 1.3.5 Access
    • 1.3.6 Number portability
    • 1.3.7 Carrier preselection
    • 1.3.8 Universal service
  • 1.4 Major players in the market
    • 1.4.1 Telekom Austria
    • 1.4.2 United Telecom Austria (UTA)
    • 1.4.3 Connect Austria
    • 1.4.4 tele.ring
    • 1.4.5 UPC Telekable Group
    • 1.4.6 UPC Priority Telecom
  • 1.5 Telecommunications infrastructure
    • 1.5.1 Local
    • 1.5.2 National
    • 1.5.3 International
  • 1.6 Fixed network voice services
    • 1.6.1 Overview
    • 1.6.2 Local call market
    • 1.6.3 National long-distance call market
    • 1.6.4 International call market
    • 1.6.5 Fixed-to-mobile call market
    • 1.6.6 Voice over internet protocol (VoIP)
  • 1.7 Public data communications services
    • 1.7.1 Overview
    • 1.7.2 Leased lines
    • 1.7.3 ISDN
    • 1.7.4 ATM
    • 1.7.5 ASP
  • 1.8 Internet
    • 1.8.1 Market overview
    • 1.8.2 Residential market
    • 1.8.3 ISP market
  • 1.9 Broadband networks and services
    • 1.9.1 Market overview
    • 1.9.2 Cable modems
    • 1.9.3 ADSL
    • 1.9.4 Satellite broadband
    • 1.9.5 Fibre optic networks
    • 1.9.6 ACOnet
  • 1.10 E-services
    • 1.10.1 E-commerce
    • 1.10.2 E-government
    • 1.10.3 E-learning
  • 1.11 Wireless communications
    • 1.11.1 Market overview
    • 1.11.2 Mobile technologies
    • 1.11.3 Major mobile operators
    • 1.11.4 Wireless services
    • 1.11.5 Wireless data
    • 1.11.6 Paging
    • 1.11.7 Private mobile radio
  • 1.12 Broadcasting
    • 1.12.1 Market overview
    • 1.12.2 Regulatory environment
    • 1.12.3 Free-to-air TV
    • 1.12.4 Pay TV
    • 1.12.5 Digital TV
• 2. Belgium
  • 2.1 Key statistics
  • 2.2 Telecommunications market
    • 2.2.1 Overview
  • 2.3 Regulatory environment
    • 2.3.1 Overview
    • 2.3.2 The regulator
    • 2.3.3 Interconnection
    • 2.3.4 Access
    • 2.3.5 Carrier preselection
    • 2.3.6 Number portability
    • 2.3.7 Universal services
  • 2.4 Major players in the market
    • 2.4.1 Belgacom
    • 2.4.2 Mobistar
    • 2.4.3 Telenet
    • 2.4.4 RSL Communications (European Telecom)
    • 2.4.5 MCI WorldCom
    • 2.4.6 Priority Telecom
    • 2.4.7 VersaTel Telecom
  • 2.5 Telecommunications infrastructure
    • 2.5.1 Local and national
    • 2.5.2 Pan-European networks
    • 2.5.3 International
  • 2.6 Fixed network voice services
    • 2.6.1 Overview
    • 2.6.2 Voice over IP
  • 2.7 Public data communications services
    • 2.7.1 Overview
    • 2.7.2 Leased lines
    • 2.7.3 ISDN
    • 2.7.4 ATM
  • 2.8 Internet
    • 2.8.1 Market overview
    • 2.8.2 Residential market
    • 2.8.3 Business market
    • 2.8.4 ISP market
  • 2.9 Broadband networks and services
    • 2.9.1 Market overview
    • 2.9.2 Cable modems
    • 2.9.3 ADSL
    • 2.9.4 LMDS
  • 2.10 E-Commerce
    • 2.10.1 Market overview
    • 2.10.2 Online banking
    • 2.10.3 Online insurance
    • 2.10.4 Online travel
  • 2.11 Wireless communications
    • 2.11.1 Overview
    • 2.11.2 Health concerns
    • 2.11.3 Mobile technologies
    • 2.11.4 WLL
    • 2.11.5 Major mobile operators
    • 2.11.6 Wireless data
    • 2.11.7 Paging
    • 2.11.8 Public mobile radio (PMR) services
    • 2.11.9 TETRA
  • 2.12 Broadcasting
    • 2.12.1 Overview
    • 2.12.2 Free-to-air TV
    • 2.12.3 Pay TV
    • 2.12.4 Digital TV
• 3. Cyprus
  • 3.1 Key statistics
  • 3.2 Country overview
  • 3.3 Telecommunications market
    • 3.3.1 Overview
  • 3.4 Regulatory environment
    • 3.4.1 History
    • 3.4.2 Regulatory authority
    • 3.4.3 Privatisation
  • 3.5 Major fixed network operators
    • 3.5.1 CYTA
  • 3.6 Telecommunications infrastructure
    • 3.6.1 Local and national
    • 3.6.2 International
  • 3.7 Fixed network voice services
    • 3.7.1 Overview
  • 3.8 Public data communications services
    • 3.8.1 Overview
  • 3.9 Internet
    • 3.9.1 Market overview
    • 3.9.2 ISP market
  • 3.10 Broadband networks and services
  • 3.11 E-services
  • 3.12 Wireless communications
    • 3.12.1 Market overview
    • 3.12.2 Mobile technologies
    • 3.12.3 Mobile services
    • 3.12.4 Paging
  • 3.13 Broadcasting
    • 3.13.1 Market overview
    • 3.13.2 Regulation
• 4. Greece
  • 4.1 Key statistics
  • 4.2 Telecommunications market
    • 4.2.1 Overview
  • 4.3 Regulatory environment
    • 4.3.1 Overview
    • 4.3.2 Regulatory authority
    • 4.3.3 Interconnection
    • 4.3.4 Access
    • 4.3.5 Number portability
    • 4.3.6 Carrier preselection
    • 4.3.7 Universal service
    • 4.3.8 Number plan
  • 4.4 Major fixed network operators
    • 4.4.1 Overview
    • 4.4.2 Hellenic Telecommunications Organisation (OTE)
  • 4.5 Telecommunications infrastructure
    • 4.5.1 Overview
    • 4.5.2 Local
    • 4.5.3 National
    • 4.5.4 International
  • 4.6 Fixed network voice services
    • 4.6.1 Overview
    • 4.6.2 Value-added services
    • 4.6.3 VoIP
  • 4.7 Public data communications services
    • 4.7.1 Overview
    • 4.7.2 Leased lines
    • 4.7.3 ISDN
    • 4.7.4 ATM and frame relay
  • 4.8 Internet
    • 4.8.1 Overview
    • 4.8.2 ISP market
  • 4.9 Broadband networks and services
    • 4.9.1 Overview
    • 4.9.2 Fibre optic cable
    • 4.9.3 Broadband wireless services
  • 4.10 E-services
    • 4.10.1 E-commerce
    • 4.10.2 E-government
  • 4.11 Wireless communications
    • 4.11.1 Overview
    • 4.11.2 Mobile technologies
    • 4.11.3 Major mobile operators
    • 4.11.4 Stet Hellas (Telestet)
    • 4.11.5 Panafon Vodafone
    • 4.11.6 CosmOTE
    • 4.11.7 Infoquest
    • 4.11.8 Resellers
  • 4.12 Wireless services
    • 4.12.1 Prepaid
    • 4.12.2 Wireless data
    • 4.12.3 Paging
    • 4.12.4 Maritime Services and Satellite Communications
  • 4.13 Broadcasting
    • 4.13.1 Market overview
    • 4.13.2 Free-to-air TV
    • 4.13.3 Digital TV
    • 4.13.4 Pay TV
• 5. Ireland
  • 5.1 Key statistics
  • 5.2 Telecommunications market
    • 5.2.1 Overview
  • 5.3 Regulatory environment
    • 5.3.1 Overview
    • 5.3.2 Regulatory authority
    • 5.3.3 Interconnection
    • 5.3.4 Access
    • 5.3.5 Number portability
    • 5.3.6 Carrier preselection
    • 5.3.7 Universal service
  • 5.4 Major fixed network operators
    • 5.4.1 Overview
    • 5.4.2 eircom
    • 5.4.3 Esat Telecom
    • 5.4.4 Nevada tele.com
    • 5.4.5 Spirit Telecom
  • 5.5 Telecommunications infrastructure
    • 5.5.1 Overview
    • 5.5.2 Local
    • 5.5.3 National
    • 5.5.4 International
  • 5.6 Fixed network voice services
    • 5.6.1 Overview
    • 5.6.2 Local call market
    • 5.6.3 National long-distance call market
    • 5.6.4 International call market
    • 5.6.5 Retail traffic
    • 5.6.6 Call centres
  • 5.7 Public data communications services
    • 5.7.1 Leased lines
    • 5.7.2 ISDN
    • 5.7.3 ATM
    • 5.7.4 Data centre
    • 5.7.5 Web hosting and ASPs
  • 5.8 Internet
    • 5.8.1 Overview
    • 5.8.2 Residential market
    • 5.8.3 ISPs
  • 5.9 Broadband networks and services
    • 5.9.1 Networks
    • 5.9.2 Services
  • 5.10 E-services
    • 5.10.1 E-commerce
    • 5.10.2 E-government
  • 5.11 Wireless communications
    • 5.11.1 Market overview
    • 5.11.2 Consumer market
    • 5.11.3 Business market
    • 5.11.4 Regulatory issues
    • 5.11.5 Mobile technologies
    • 5.11.6 Major mobile operators
    • 5.11.7 Mobile services
    • 5.11.8 Wireless data
    • 5.11.9 Paging
    • 5.11.10 Public and private mobile radio
  • 5.12 Broadcasting
    • 5.12.1 Market overview
  • 5.13 Regulatory environment
    • 5.13.1 Overview
    • 5.13.2 Broadcasting Commission of Ireland
    • 5.13.3 ODTR
    • 5.13.4 Licensing
  • 5.14 Free-to-air TV and Pay TV
    • 5.14.1 Cable TV
    • 5.14.2 MMDS
    • 5.14.3 Satellite TV
  • 5.15 Major players
    • 5.15.1 RTE
    • 5.15.2 TV3
    • 5.15.3 ntl
    • 5.15.4 Chorus Communications (formerly Irish Multichannel)
    • 5.15.5 BSkyB
  • 5.16 Digital TV
    • 5.16.1 Overview
    • 5.16.2 Regulatory overview
    • 5.16.3 DTT
    • 5.16.4 Digital cable TV
    • 5.16.5 Digital satellite TV
• 6. Luxembourg
  • 6.1 Key statistics
  • 6.2 Telecommunications market
  • 6.3 Regulatory environment
    • 6.3.1 Overview
    • 6.3.2 Regulatory authorities
    • 6.3.3 Interconnection
    • 6.3.4 Access
    • 6.3.5 Number portability and carrier preselection
  • 6.4 Major players in the market
    • 6.4.1 Luxembourg P&T
    • 6.4.2 Cegecom Wireless (formerly FirstMark Luxembourg)
    • 6.4.3 Pan-European networks
  • 6.5 Telecommunictions infrastructure
    • 6.5.1 National and international
  • 6.6 Public data communications services
    • 6.6.1 Overview
    • 6.6.2 Application Service Providers
  • 6.7 Internet
    • 6.7.1 Market overview
  • 6.8 Broadband networks and services
    • 6.8.1 Overview
    • 6.8.2 Internet-via-satellite
    • 6.8.3 Video-on-demand
  • 6.9 E-services
    • 6.9.1 E-commerce
  • 6.10 Wireless communications
    • 6.10.1 Market overview
    • 6.10.2 Roaming
    • 6.10.3 3G
    • 6.10.4 WLL
    • 6.10.5 Major mobile operators
  • 6.11 Broadcasting
    • 6.11.1 Market overview
    • 6.11.2 Cable TV
    • 6.11.3 Satellite TV
    • 6.11.4 Interactive TV
    • 6.11.5 RTL Group
    • 6.11.6 SES/Astra
• 7. Malta
  • 7.1 Key statistics
  • 7.2 Telecommunications market
    • 7.2.1 Overview
  • 7.3 Regulatory environment
    • 7.3.1 History
    • 7.3.2 Regulatory authority
    • 7.3.3 Privatisation
  • 7.4 Major players in the market
    • 7.4.1 Maltacom
  • 7.5 Telecommunications infrastructure
    • 7.5.1 Local and national
    • 7.5.2 International
  • 7.6 Fixed network voice services
    • 7.6.1 Local, national long-distance and international calls
    • 7.6.2 Call centres
  • 7.7 Public data communications services
    • 7.7.1 Overview
  • 7.8 Internet
    • 7.8.1 Market overview
  • 7.9 Broadband networks and services
    • 7.9.1 Overview
  • 7.10 Wireless communications
    • 7.10.1 Market overview
    • 7.10.2 Mobile regulations
    • 7.10.3 Mobile technologies
    • 7.10.4 Major mobile operators
    • 7.10.5 Mobile services
    • 7.10.6 Paging
  • 7.11 Broadcasting
    • 7.11.1 Market overview
    • 7.11.2 Cable TV
• 8. Netherlands
  • 8.1 Key statistics
  • 8.2 Telecommunications market
    • 8.2.1 Overview
    • 8.2.2 Equipment market
  • 8.3 Regulatory environment
    • 8.3.1 Overview
    • 8.3.2 Regulatory authority
    • 8.3.3 Privatisation of incumbent
    • 8.3.4 Interconnection
    • 8.3.5 Access (LLU)
    • 8.3.6 Number portability
    • 8.3.7 Carrier preselection
  • 8.4 Major fixed network operators
    • 8.4.1 Overview
    • 8.4.2 KPN
    • 8.4.3 UPC
    • 8.4.4 Versatel
    • 8.4.5 Dutchtone
    • 8.4.6 BT Ignite (formerly Telfort)
  • 8.5 Telecommunications infrastructure
    • 8.5.1 Overview
    • 8.5.2 Local
    • 8.5.3 National
    • 8.5.4 International
  • 8.6 Fixed network voice services
    • 8.6.1 Overview
    • 8.6.2 Local call market
    • 8.6.3 National long-distance call market
    • 8.6.4 International call market
    • 8.6.5 Fixed-to-mobile call market
    • 8.6.6 Cable and DSL telephony
  • 8.7 Public data communications services
    • 8.7.1 Overview
    • 8.7.2 Leased lines
    • 8.7.3 ISDN
    • 8.7.4 IP-VPNs
    • 8.7.5 Data centres
  • 8.8 Internet
    • 8.8.1 Overview
    • 8.8.2 Residential market
    • 8.8.3 Business market
    • 8.8.4 ISP market
  • 8.9 Broadband networks and services
    • 8.9.1 Overview
    • 8.9.2 Cable modems
    • 8.9.3 ADSL
    • 8.9.4 SDSL
    • 8.9.5 FTTH
    • 8.9.6 Wireless broadband
    • 8.9.7 Internet via satellite
    • 8.9.8 Fibre optic cable, Fibre-to-the-home
    • 8.9.9 VoD, audio video streaming
  • 8.10 E-services
    • 8.10.1 E- commerce
    • 8.10.2 E-government
  • 8.11 Wireless communications
    • 8.11.1 Overview
    • 8.11.2 Mobile technologies
    • 8.11.3 Major mobile players
    • 8.11.4 Wireless services
    • 8.11.5 Wireless data
    • 8.11.6 Mobile navigation
    • 8.11.7 Paging
  • 8.12 Broadcasting
    • 8.12.1 Overview
    • 8.12.2 Regulatory environment
    • 8.12.3 Free-to-air TV
    • 8.12.4 Digital TV
    • 8.12.5 Pay TV
    • 8.12.6 Content
• 9. Portugal
  • 9.1 Key statistics
  • 9.2 Telecommunications market
    • 9.2.1 Overview
  • 9.3 Regulatory environment
    • 9.3.1 Overview
    • 9.3.2 Regulatory authority
    • 9.3.3 Interconnection
    • 9.3.4 Access
    • 9.3.5 Carrier preselection
    • 9.3.6 Number portability
    • 9.3.7 Universal service
  • 9.4 Major fixed network operators
    • 9.4.1 Overview
    • 9.4.2 Portugal Telecom
    • 9.4.3 Oni
    • 9.4.4 Novis
    • 9.4.5 Jazztel Portugal
    • 9.4.6 Maxitel
  • 9.5 Telecommunications infrastructure
    • 9.5.1 Local
    • 9.5.2 National
    • 9.5.3 International
  • 9.6 Fixed network voice services
    • 9.6.1 Overview
    • 9.6.2 Traffic
    • 9.6.3 VoIP
  • 9.7 Public data communications services
    • 9.7.1 Overview
    • 9.7.2 Leased lines
    • 9.7.3 ISDN
    • 9.7.4 ATM and frame relay
  • 9.8 Internet
    • 9.8.1 Overview
    • 9.8.2 Free Internet access
    • 9.8.3 ISP market
  • 9.9 Broadband networks and services
    • 9.9.1 Cable modem
    • 9.9.2 DSL
    • 9.9.3 Wireless broadband (LMDS)
  • 9.10 E-commerce
    • 9.10.1 Overview
    • 9.10.2 Business-to-business (B2B)
    • 9.10.3 Business-to-consumer (B2C)
  • 9.11 Wireless communications
    • 9.11.1 Market overview
    • 9.11.2 Mobile technologies
    • 9.11.3 Major mobile operators
    • 9.11.4 Mobile services
    • 9.11.5 WLL
    • 9.11.6 Paging
    • 9.11.7 Trunk mobile radio (TMR)
  • 9.12 Broadcasting
    • 9.12.1 Free-to-air TV
    • 9.12.2 Digital TV
    • 9.12.3 Pay TV
    • 9.12.4 Cable TV
    • 9.12.5 Satellite TV
• 10. Spain
  • 10.1 Key statistics
  • 10.2 Telecommunications market
    • 10.2.1 Overview
  • 10.3 Regulatory environment
    • 10.3.1 Overview
    • 10.3.2 Regulatory authority
    • 10.3.3 Privatisation of incumbent operator
    • 10.3.4 Interconnection
    • 10.3.5 Access (LLU)
    • 10.3.6 Number portability
    • 10.3.7 Carrier preselection
    • 10.3.8 Universal service obligation
  • 10.4 Major fixed network operators
    • 10.4.1 Telefonica SA
    • 10.4.2 Auna Group
    • 10.4.3 Jazztel plc
    • 10.4.4 BT Telecomunicaciones
    • 10.4.5 Uni2
    • 10.4.6 ONO
    • 10.4.7 Interoute Telecommunicaciones
    • 10.4.8 Red Electrica de Espana (REE)
  • 10.5 Telecommunications infrastructure
    • 10.5.1 Overview
    • 10.5.2 Local
    • 10.5.3 National
    • 10.5.4 International
  • 10.6 Fixed network voice services
    • 10.6.1 Overview
    • 10.6.2 Local call market
    • 10.6.3 National long-distance call market
    • 10.6.4 International call market
    • 10.6.5 Fixed-to-mobile call market
    • 10.6.6 Cable telephony
  • 10.7 Public data communications services
    • 10.7.1 Overview
    • 10.7.2 Leased lines
    • 10.7.3 ISDN
    • 10.7.4 ATM
    • 10.7.5 Frame relay
    • 10.7.6 CRM
    • 10.7.7 Application Service Providers
  • 10.8 Internet
    • 10.8.1 Overview
    • 10.8.2 Residential market
    • 10.8.3 ISP market
  • 10.9 Broadband networks and services
    • 10.9.1 Overview
    • 10.9.2 Cable modems
    • 10.9.3 ADSL
    • 10.9.4 Broadband satellite
    • 10.9.5 Audio-video streaming
  • 10.10 E-services
    • 10.10.1 E- commerce
    • 10.10.2 E-government
  • 10.11 Wireless communications
    • 10.11.1 Overview
    • 10.11.2 Health concerns
    • 10.11.3 Mobile technologies
    • 10.11.4 Major mobile operators
    • 10.11.5 Wireless services
    • 10.11.6 Wireless data
    • 10.11.7 Paging
  • 10.12 Broadcasting
    • 10.12.1 Market overview
    • 10.12.2 Free-to-air TV
    • 10.12.3 Digital TV
    • 10.12.4 Pay TV
    • 10.12.5 Content
• 11. Switzerland
  • 11.1 Key statistics
  • 11.2 Telecommunications market
    • 11.2.1 Overview
  • 11.3 Regulatory environment
    • 11.3.1 Overview
    • 11.3.2 Regulatory authority
    • 11.3.3 Privatisation of incumbent
    • 11.3.4 Interconnection
    • 11.3.5 Access (LLU)
    • 11.3.6 Number portability
    • 11.3.7 Carrier preselection
    • 11.3.8 Universal service
  • 11.4 Major fixed network operators
    • 11.4.1 Overview
    • 11.4.2 Swisscom
    • 11.4.3 TDC Switzerland
  • 11.5 Telecommunications infrastructure
    • 11.5.1 National and international
  • 11.6 Fixed network voice services
    • 11.6.1 Overview
  • 11.7 Public data communications services
    • 11.7.1 Overview
    • 11.7.2 Leased lines
    • 11.7.3 ISDN
    • 11.7.4 ATM
  • 11.8 Internet
    • 11.8.1 Market overview
    • 11.8.2 Residential market
    • 11.8.3 ISP market
  • 11.9 Broadband networks and services
    • 11.9.1 Market overview
    • 11.9.2 Cable modem
    • 11.9.3 ADSL
    • 11.9.4 LMDS
  • 11.10 E-services
    • 11.10.1 E-commerce
    • 11.10.2 E-government
  • 11.11 Wireless communications
    • 11.11.1 Overview
    • 11.11.2 Mobile technologies
    • 11.11.3 Major mobile operators
    • 11.11.4 Mobile services
    • 11.11.5 Wireless data
    • 11.11.6 Paging
    • 11.11.7 PMR
  • 11.12 Broadcasting
    • 11.12.1 Overview
    • 11.12.2 Revised radio and TV law
    • 11.12.3 Free-to-aiv TV
    • 11.12.4 Digital TV
    • 11.12.5 Pay TV
• 12. Glossary of abbreviations

• Table 1 – Country statistics Austria
• Table 2 – Telecommunications statistics
• Table 3 – Internet and PC statistics
• Table 4 – Wireless statistics
• Table 5 – Broadcasting statistics
• Table 6 – Telecommunications organisations
• Table 7 – Telekabel operating statistics – September 2001
• Table 8 – Fixed lines growth – 1997-2000
• Table 9 – ISDN growth – 1997-2000
• Table 10 – Internet user growth – 1996-2001
• Table 11 – Internet hosts – 1994-2001
• Table 12 – Home PCs and home Internet access – 1996-2001
• Table 13 – Men and women monthly Internet use – May 2001
• Table 14 – Popular online activities – 2001
• Table 15 – Cable broadband subscribers – 2000-2001
• Table 16 – DSL broadband subscribers – 1999-2001
• Table 17 – E-commerce turnover – 2000-2001, 2005
• Table 18 – B2C e-commerce turnover – 1999-2000, 2002
• Table 19 – Mobile subscribers by operator – September 2001
• Table 20 – Mobile subscriber growth – 1998-2001
• Table 21 – Market share by operator – September 2001
• Table 22 – max.mobil. subscriber growth – 1998-2000
• Table 23 – max.mobil. revenues – 1999-2000
• Table 24 – Connect subscriber growth – 1998-2001
• Table 25 – Mobilkom prepaid subscribers – 1998-2000
• Table 26 – Cable TV operators – 2000
• Table 27 – Country statistics Belgium
• Table 28 – Telecommunications statistics
• Table 29 – Internet and PC statistics
• Table 30 – Wireless statistics
• Table 31 – Broadcasting statistics
• Table 32 – Telecommunications organisations
• Table 33 – Mobistar revenue by business – 2000
• Table 34 – Mobistar revenue by service – July 2000
• Table 35 – Fixed lines growth – 1997-2000
• Table 36 – ISDN subscribers – 1997-2000
• Table 37 – Internet users and penetration – 1997-2001
• Table 38 – Internet hosts – 1994–2001
• Table 39 –Internet market – 2000-2001, 2005
• Table 40 – Residential Internet market – 2000-2001
• Table 41 – Business Internet market – 2000-2001
• Table 42 – Major ISPs and their subscribers – 2000
• Table 43 – Skynet average Internet use – April 2001
• Table 44 – Broadband homes – 2000-2001,2005
• Table 45 – Broadband residential and business users – 2000-2001
• Table 46 – UPC Belgium operating statistics – 2000-2001
• Table 47 – Belgacom’s ADSL – 2000-2001
• Table 48 – Mobile subscribers by operator – September 2001
• Table 49 – Mobile subscribers – 1997-2001
• Table 50 – Mobistar subscriber growth – 1998-2000
• Table 51 – Mobistar revenue from mobile services – 1996-2000
• Table 52 – Belgian broadcast channels
• Table 53 – Country statistics Cyprus
• Table 54 – Telecommunication statistics
• Table 55 – Internet and PC statistics
• Table 56 – Wireless statistics
• Table 57 – Broadcasting statistics
• Table 58 – Fixed telephone line growth – 1995-2000
• Table 59 – Internet user growth – 1995-2000
• Table 60 – Internet host computer growth – 1994-2000
• Table 61 – Internet subscribers by ISP – 2000
• Table 62 – Mobile subscriber growth – 1995-2001
• Table 63 – Mobile subscribers by operator – June 2001
• Table 64 – Country statistics Greece
• Table 65 – Telecommunication statistics
• Table 66 – Internet and PC statistics
• Table 67 – Wireless statistics
• Table 68 – Broadcasting statistics
• Table 69 – Telecommunications organisations
• Table 70 – Fixed lines growth – 1997-2000
• Table 71 – ISDN subscribers – 1996-2000
• Table 72 – ISDN basic and primary subscribers – 1995-1999
• Table 73 – Internet users – 1991-2000; 2004
• Table 74 – Internet host computers – 1991- 2001
• Table 75 – Major ISPs their market share and subscriber numbers – 2000
• Table 76 – E-commerce spending – 1998-2002
• Table 77 – Mobile subscribers by operator – September 2001
• Table 78 – Mobile subscribers – 1993-2001
• Table 79 – 2G auction results – July 2001
• Table 80 – 3G auction results – July 2001
• Table 81 – Mobile operator’s market shares – 1998-2000
• Table 82 – Paging subscribers – 1991-2000
• Table 83 – Public funding in the broadcasting market – 1997-1999
• Table 84 – Satellite TV antennas – 1993-2000
• Table 85 – Country statistics Ireland
• Table 86 – Telecommunication statistics
• Table 87 – Internet and PC statistics
• Table 88 – Wireless statistics
• Table 89 – Broadcasting statistics
• Table 90 – Telecommunications organisations
• Table 91 – Fixed lines growth – 1997-2001
• Table 92 – ISDN growth – 1998-2001
• Table 93 – Internet users – 1997-2001
• Table 94 – Internet hosts – 1994-2001
• Table 95 – Average Internet usage – October 2001
• Table 96 – Broadband services that companies expect to rely on
• Table 97 – E-commerce spending – 1998-2002
• Table 98 – Online applications used by SMEs – 2001
• Table 99 – SMEs reasons for not going online – 2001
• Table 100 – Adult online buyers – 1999-2003
• Table 101 – Mobile subscribers by operator – September 2001
• Table 102 – Mobile subscribers – 1998–2001
• Table 103 – Mobile phone use by age groups – 2001
• Table 104 – Reasons for switching supplier – 2001
• Table 105 – Market share by operator – September 2001
• Table 106 – SMS messages sent – 2000-2001
• Table 107 – Statistics for TV services – 1996-2000
• Table 108 – Free-to-air TV and Pay TV – 1996-2000
• Table 109 – Cable TV subscribers – 1991-2000
• Table 110 – MMDS Pay TV – 1995-1999
• Table 111 – Satellite TV antennas – 1992-2000
• Table 112 – Digital TV – 1995-1999
• Table 113 – Country statistics Luxembourg
• Table 114 – Telecommunication statistics
• Table 115 – Internet and PC statistics
• Table 116 – Wireless statistics
• Table 117 – Broadcasting statistics
• Table 118 – Telecommunications organisations
• Table 119 – Fixed lines growth – 1991-2000
• Table 120 – ISDN subscribers – 1994-2000
• Table 121 – Internet users – 1997-2001
• Table 122 – Internet hosts – 1994-2000
• Table 123 – Mobile subscribers by operator – September 2001
• Table 124 – Mobile subscribers and penetration – 1991-2001
• Table 125 – Cable TV subscribers – 1992-2000
• Table 126 – Satellite TV antennas – 1993-2000
• Table 127 – Country statistics Malta
• Table 128 – Telecommunication statistics
• Table 129 – Internet and PC statistics
• Table 130 – Wireless statistics
• Table 131 – Broadcasting statistics
• Table 132 – Telecommunications organisations
• Table 133 – Fixed line growth – 1990, 1995-2000
• Table 134 – Internet user growth – 1998-2000
• Table 135 – Internet host computer growth – 1994-2000
• Table 136 – Wireless subscriber growth – 1998-2001
• Table 137 – Country statistics Netherlands
• Table 138 – Telecommunication statistics
• Table 139 – Internet and PC statistics
• Table 140 – Wireless statistics
• Table 141 – Broadcasting statistics
• Table 142 – Telecommunications organisations
• Table 143 – LLU status – 2001
• Table 144 – Carrier selection and preselection data
• Table 145 – Number of registered service providers – 1999-2000
• Table 146 – Operating statistics – 2001
• Table 147 – Fixed lines growth – 1997-2000
• Table 148 – Retail leased line connections – 2001
• Table 149 – ISDN subscribers – 1995-2000
• Table 150 – Internet users – 1997-2001
• Table 151 – Internet host computers – 1994-2001
• Table 152 – Market data of major ISPs – 2001
• Table 153 – DSL lines – 2001
• Table 154 – E-commerce spending – 1998-2002
• Table 155 – Mobile subscribers by operator – September 2001
• Table 156 – Mobile subscribers – 1997-2001
• Table 157 – 3G licences awarded – July 2000
• Table 158 – Market share by operator – September 2001
• Table 159 – KPN Mobile prepaid subscribers as share of total subscribers – 1998-2001
• Table 160 – Cable and satellite TV subscribers – 1998-2000
• Table 161 – Cable TV operators’ market shares – 2000
• Table 162 – Country statistics Portugal
• Table 163 – Telecommunications statistics
• Table 164 – Internet and PC statistics
• Table 165 – Wireless statistics
• Table 166 – Broadcasting statistics
• Table 167 – Telecommunications organisations
• Table 168 – Fixed line growth – 1995-2001
• Table 169 – ISDN growth – 1995-2001
• Table 170 – Frame relay services – 1997-2000
• Table 171 – Internet users – 1997-2001
• Table 172 – Internet hosts – 1997-2000
• Table 173 – Free Internet access services – 1999-2001
• Table 174 – E-commerce spending – 1998-2002
• Table 175 – Mobile subscribers by operator – June 2001
• Table 176 – Mobile subscriber growth – 1990-2001
• Table 177 – Telecel subscriber growth – 1993-2001
• Table 178 – Optimus subscriber growth – 1998-2001
• Table 179 – Paging subscribers – 1990-2001
• Table 180 – Trunked Mobile Services subscribers – 1994-2001
• Table 181 – Cable TV acccommodations and subscribers – 1995-2001
• Table 182 – Country statistics Spain
• Table 183 – Key telecommunications statistics
• Table 184 – Internet and PC statistics
• Table 185 – Wireless statistics
• Table 186 – Broadcasting statistics
• Table 187 – Telecommunications organisations
• Table 188 – LLU data – 2001
• Table 189 – Jazztel plc revenue – 1998-2001
• Table 190 – Operating statistics – September 2001
• Table 191 – ONO operating statistics – 2000-2001
• Table 192 – Fixed lines growth – 1995-2000
• Table 193 – Retail leased line connections – 2001
• Table 194 – ISDN subscribers – 1995-2003
• Table 195 – Internet users – 1996-2001
• Table 196 – Internet host computers – 1994-2001
• Table 197 – Internet activity – June 2001
• Table 198 – Flat-rate Internet access subscribers – August 2001
• Table 199 – Broadband statistics – 2000-2001
• Table 200 – Internet access by technology – July 2001
• Table 201 – ONO broadband statistics – 2000-2001
• Table 202 – Spain ADSL subscribers – 1999-2001
• Table 203 – Streaming usage in selected European countries – August 2001
• Table 204 – E-commerce revenue – 1998-2001
• Table 205 – Marketers using online marketing in selected European countries – 2001
• Table 206 – Online employment data – December 2001
• Table 207 – Mobile subscribers by operator – September 2001
• Table 208 – Mobile subscriber growth – 1996-2001
• Table 209 – Mobile operators market share – September 2001
• Table 210 – Cable TV subscribers – 1997-2003
• Table 211 – Satellite TV subscribers – 1997-2000
• Table 212 – Country statistics Switzerland
• Table 213 – Telecommunication statistics
• Table 214 – Internet and PC statistics
• Table 215 – Wireless statistics
• Table 216 – Broadcasting statistics
• Table 217 – Telecommunications organisations
• Table 218 – Fixed lines – 1995; 1997-2000
• Table 219 – Swisscom market shares of retail fixed network telephony – 2000
• Table 220 – ISDN growth – 1995-2000
• Table 221 – Internet users – 1997-2001
• Table 222 – Internet hosts –1997–2000
• Table 223 – Most purchased items online – 2000
• Table 224 – Mobile subscribers by operator – September 2001
• Table 225 – Mobile subscribers – 1995-2001
• Table 226 – Market share by operator – September 2001
• Table 227 – Prepaid share of subscribers – 1998-2000
• Table 228 – Swisscom SMS traffic – 1999-2001
• Table 229 – Cablecom operating statistics – June 2001

• Exhibit 1 – Europe’s first mobile audio-video streaming service
• Exhibit 2 – Gambling tax introduced
• Exhibit 3 – Broadcasting via satellite for the 2004 Olympics
• Exhibit 4 – Operators in the voice market
• Exhibit 5 – Fixed line services in residential telephony markets – 2000
• Exhibit 6 – Internet users strike in protest
• Exhibit 7 – Subscription e-mail
• Exhibit 8 – One.Tel Netherlands sold to Scarlet
• Exhibit 9 – Biometrics and online court hearings in the Dutch Justice Ministry
• Exhibit 10 – Key facilities based licensees
• Exhibit 11 – Frame relay services
• Exhibit 12 – Internet access providers